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1. 
Cover image for CRM : redefining customer relationship management
CRM : redefining customer relationship management
CRM : redefining customer relationship management
Author 
Peel, Jeffrey.
Call Number 
HF5415.5 .P43 2002
ISBN 
9781555582630
Electronic Access 
Table of contents
Publisher description
Format: 
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2. 
Cover image for Customer relationship management systems handbook
Customer relationship management systems handbook
Customer relationship management systems handbook
Author 
Sharp, Duane E.
Call Number 
HF5415.5 .S5199 2003
ISBN 
9780849311437
Electronic Access 
Publisher description
Format: 
Books
Available:
3. 
Cover image for Harvard business review on customer relationship management.
Harvard business review on customer relationship management.
Harvard business review on customer relationship management.
Author 
Harvard Business School Press.
Call Number 
HF5414.5 .H37 2002
ISBN 
9781578516995
Format: 
Books
Available:
4. 
Cover image for Customer Relationship Management Concept, Strategy, and Tools
Customer Relationship Management Concept, Strategy, and Tools
Customer Relationship Management Concept, Strategy, and Tools
Author 
Kumar, V. author. Reinartz, Werner. author. SpringerLink (Online service)
Call Number 
HF5415.5 -5415.53
ISBN 
9783662553817
Electronic Access 
Full Text Available From Springer Nature Business and Management 2018 Packages
Format: 
Electronic Resources
Available:
5. 
Cover image for Social Customer Relationship Management Fundamentals, Applications, Technologies
Social Customer Relationship Management Fundamentals, Applications, Technologies
Social Customer Relationship Management Fundamentals, Applications, Technologies
Author 
Alt, Rainer. author. Reinhold, Olaf. author. SpringerLink (Online service)
Call Number 
HF5415.5 -5415.53
ISBN 
9783030233433
Electronic Access 
Full Text Available From Springer Nature Business and Management 2020 Packages
Format: 
Electronic Resources
Available:
6. 
Cover image for Customer Relationship Management Organizational and Technological Perspectives
Customer Relationship Management Organizational and Technological Perspectives
Customer Relationship Management Organizational and Technological Perspectives
Author 
Rajola, Federico. author. SpringerLink (Online service)
Call Number 
HF54.5 -54.56
ISBN 
9783540247180
Electronic Access 
Full Text Available From Springer Nature Business and Economics Archive Packages
Format: 
Electronic Resources
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7. 
Cover image for Designing a data warehouse : supporting customer relationship management
Designing a data warehouse : supporting customer relationship management
Designing a data warehouse : supporting customer relationship management
Author 
Todman, Chris.
Call Number 
HD30.2.T498 2001
ISBN 
9780130897121
Format: 
Books
Available:
8. 
Cover image for An information technologies project about customer relationship management
An information technologies project about customer relationship management
An information technologies project about customer relationship management
Author 
Aslan, Murat. Işık Üniversitesi. Işık University. Graduate Program in The Department of Information Technologies. Thesis.
Call Number 
HF5415.5 .A85 2005
Electronic Access 
Click for open access
Format: 
Books
Available:
9. 
Cover image for Diverse methods in customer relationship marketing and management
Diverse methods in customer relationship marketing and management
Diverse methods in customer relationship marketing and management
Author 
Lee, In, 1958- editor. IGI Global eBooks IGI Global
Call Number 
HF5415.55 .D58 2018E
ISBN 
9781522556206
Electronic Access 
Full Text Available From IGI Global 2018 Packages
Format: 
Electronic Resources
Available:
10. 
Cover image for Customer relationship management strategies in the digital era
Customer relationship management strategies in the digital era
Customer relationship management strategies in the digital era
Author 
Nasir, Süphan, 1978- author. IGI Global eBooks IGI Global
Call Number 
HF5415.5 .N247 2015E
ISBN 
9781466682320
Electronic Access 
Full Text Available From IGI Global 2015 Packages
Format: 
Electronic Resources
Available:
11. 
Cover image for The customer relationship management planning guide : V2.0
The customer relationship management planning guide : V2.0
The customer relationship management planning guide : V2.0
Author 
Lee, Dick.
Call Number 
HF5415.5 .L444 2000
ISBN 
9780967375717
Format: 
Books
Available:
12. 
Cover image for Artificial Intelligence for Customer Relationship Management Keeping Customers Informed
Artificial Intelligence for Customer Relationship Management Keeping Customers Informed
Artificial Intelligence for Customer Relationship Management Keeping Customers Informed
Author 
Galitsky, Boris. author. SpringerLink (Online service)
Call Number 
QA76.9 .U83
ISBN 
9783030521677
Electronic Access 
Full Text Available From Springer Nature Computer Science 2020 Packages
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