The future of competition : co-creating unique value with customers
Title:
The future of competition : co-creating unique value with customers
ISBN:
9781578519538
Personal Author:
Publication Information New:
Boston, Mass. : Harvard Business School Pub., c2004.
Physical Description:
xiii, 256 p. : ill. ; 24 cm.
Contents:
The co-creation of value -- Building blocks of co-creation -- The co-creation experience -- Experience innovation -- Experience personalization -- Experience networks -- The market as a forum -- Creating new strategic capital -- Manager as consumer -- Rapid knowledge creation -- Strategy as discovery -- Building new capabilities for the future.
Added Author:
Electronic Access:
Table of contents
Language:
English