Cover image for The customer loyalty pyramid
The customer loyalty pyramid
Title:
The customer loyalty pyramid
ISBN:
9781567200768
Personal Author:
Lowenstein, Michael W., 1942-
Publication Information New:
Westport, Conn : Quorum, 1997.
Physical Description:
xxiii, 255 p. : ill. ; 24 cm.
Subject Term:
Consumer satisfaction.

Customer loyalty.
Language:
English