The loyalty effect : the hidden force behind growth, profits, and lasting value
Title:
The loyalty effect : the hidden force behind growth, profits, and lasting value
ISBN:
9780875844480
9781578516872
Personal Author:
Publication Information New:
Boston, Mass. : Harvard Business School Press, c1996.
Physical Description:
xii, 323 p. : ill. ; 24 cm.
Added Author:
Electronic Access:
Table of Contents
Language:
English