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1. 
Cover image for Progressive trends in knowledge and system-based science for service innovation
Progressive trends in knowledge and system-based science for service innovation
Progressive trends in knowledge and system-based science for service innovation
Author 
Kosaka, Michitaka, 1952- editor. Shirahada, Kunio, 1981- editor. IGI Global eBooks IGI Global
Call Number 
HF5415.5 .P7296 2014E
Electronic Access 
Full Text Available From IGI Global 2014 Packages
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2. 
Cover image for Information technology-enabled global customer service
Information technology-enabled global customer service
Information technology-enabled global customer service
Author 
Reponen, Tapio. IGI Global eBooks IGI Global
Call Number 
HF5415.5 .I54 2003E
Electronic Access 
Full Text Available From IGI Global 2003 Packages
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3. 
Cover image for E-adoption and socio-economic impacts, emerging infrastructural effects
E-adoption and socio-economic impacts, emerging infrastructural effects
E-adoption and socio-economic impacts, emerging infrastructural effects
Author 
IGI Global eBooks IGI Global
Call Number 
HF5415.5 .E2 2011E
Electronic Access 
Full Text Available From IGI Global 2011 Packages
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4. 
Cover image for Cases on managing e-services
Cases on managing e-services
Cases on managing e-services
Author 
Scupola, Ada. IGI Global eBooks IGI Global
Call Number 
HF5548.32 .C274 2009E
Electronic Access 
Full Text Available From IGI Global 2009 Packages
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Electronic Resources
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6. 
Cover image for Transforming E-business practices and applications emerging technologies and concepts
Transforming E-business practices and applications emerging technologies and concepts
Transforming E-business practices and applications emerging technologies and concepts
Author 
Lee, In, 1958- IGI Global eBooks IGI Global
Call Number 
HF5548.32 .T725 2010E
Electronic Access 
Full Text Available From IGI Global 2010 Packages
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7. 
Cover image for Handbook of research on promotional strategies and consumer influence in the service sector
Handbook of research on promotional strategies and consumer influence in the service sector
Handbook of research on promotional strategies and consumer influence in the service sector
Author 
Panwar, Upendra Singh, 1985- editor. Kumar, Raj, 1959- editor. Ray, Nilanjan, 1984- editor. IGI Global eBooks IGI Global
Call Number 
HD9980.5 .H357 2016E
Electronic Access 
Full Text Available From IGI Global 2016 Packages
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8. 
Cover image for Handbook of research on expanding business opportunities with information systems and analytics
Handbook of research on expanding business opportunities with information systems and analytics
Handbook of research on expanding business opportunities with information systems and analytics
Author 
Jamil, George Leal, 1959- editor. IGI Global eBooks IGI Global
Call Number 
HD30.2 .H364255 2018E
Electronic Access 
Full Text Available From IGI Global 2019 Packages
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9. 
Cover image for Technological applications and advancements in service science, management, and engineering
Technological applications and advancements in service science, management, and engineering
Technological applications and advancements in service science, management, and engineering
Author 
Galup, Stuart. IGI Global eBooks IGI Global
Call Number 
HD9980.5 .T43 2012E
Electronic Access 
Full Text Available From IGI Global 2012 Packages
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Customer services -- Technological innovations.
(3)
Electronic commerce.
(3)
Customer services -- Technological innovations -- Management.
(2)
Information technology -- Management.
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Knowledge management.
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