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1. 
Cover image for Information technology-enabled global customer service
Information technology-enabled global customer service
Information technology-enabled global customer service
Author 
Reponen, Tapio. IGI Global eBooks IGI Global
Call Number 
HF5415.5 .I54 2003E
ISBN 
9781591400875
Electronic Access 
Full Text Available From IGI Global 2003 Packages
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2. 
Cover image for Cases on managing e-services
Cases on managing e-services
Cases on managing e-services
Author 
Scupola, Ada. IGI Global eBooks IGI Global
Call Number 
HF5548.32 .C274 2009E
ISBN 
9781605660653
Electronic Access 
Full Text Available From IGI Global 2009 Packages
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3. 
Cover image for Transforming E-business practices and applications emerging technologies and concepts
Transforming E-business practices and applications emerging technologies and concepts
Transforming E-business practices and applications emerging technologies and concepts
Author 
Lee, In, 1958- IGI Global eBooks IGI Global
Call Number 
HF5548.32 .T725 2010E
ISBN 
9781605669113
Electronic Access 
Full Text Available From IGI Global 2010 Packages
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