1. Creating and developing a program of global research / Detmar W. Straub, Karen D. Loch -- 2. Global programs of research : maintenance and extensibility / Detmar W. Straub, Karen D. Loch -- 3. IT software development offshoring : a multi-level theoretical framework and research agenda / Fred Niederman, Sumit Kundu, Silvia Salas -- 4. Experiences conducting cross-cultural research / M. Gordon Hunter -- 5. The challenge of Web site design for global organizations -- Dianne Cyr, Carole Bonanni, John Bowes, Joe Ilsever -- 6. Understanding e-government development : a global perspective -- Keng Siau, Yuan Long -- 7. Strategic alliances and e-commerce adoption in regional SMEs : a comparative study of Swedish and Australian regional SMEs / R.C. MacGregor, L. Vrazalic -- 8. E-business integration by SMEs in the manufacturing sector : a data envelopment analysis approach / Roman Beck, Rolf T. Wigand, Wolfgang Koenig -- 9. Small firms and offshore software outsourcing : high transaction costs and their mitigation / Erran Carmel, Brian Nicholson -- 10. Information systems effectiveness in small businesses : extending a Singaporean model in Canada / Ana Ortiz de Guinea, Helen Kelley, M. Gordon Hunter -- 11. E-government implementation framework and strategies in developed and developing countries / Y.N. Chen, H.M. Chen, W. Huang, R.K.H. Ching --

12. Organizational learning process : its antecedents and consequences in enterprise system implementation / Weiling Ke, Kwok Kee Wei -- 13. Knowledge management and electronic commerce supporting strategic decisions : the case of Taiwan / Wen-Jang Kenny Jih, Marilyn M. Helms, Donna T. Mayo -- 14. An evaluation system for IT outsourcing customer satisfaction using the analytic hierarchy process : the case study in Korea / YongKi Yoon, Kun Shin Im.