E-government & public sector transformation issues and strategies -- Which digital state is now at the leading edge? : contrasting Canada and the United States / Sandford Borins, Joseph L. Rotman -- Policy and socio-economic contexts for it based public sector reform in postcolonial developing countries : the contrived vs. the actual / James M. Njihia -- Transformation of management in the public sector : exploring the strategic frameworks of e-government / Spyros Angelopoulos, Fotis Kitsios, Vasilis Moustakis -- Information technology and resistance to public sector reforms : a case study in Kenya / Roberta Bernardi -- E-government and inter-organizational collaboration as strategies for administrative reform in Mexico / Luis Felipe Luna-Reyes, J. Ramon Gil-Garcia -- An examination of global municipal government privacy and security policies / Aroon Manoharan, Marc Fudge -- ICT and egovernance : the citizen's trust facet / C. Manolopoulos, D. Sofotassios, P. Spirakis, Y.C. Stamatiou -- Social media-based communities of practice for education in citizenship and sustainability / Dimitra Florou, Dimitris Gouscos -- Applied e-government -- An integrated information system to support the management of world widely spread, educational resources for the Greek Ministry of Education / John Garofalakis, Andreas Koskeris, Theofanis-Aristofanis Michail -- Evaluating the use of structured e-forum tools in consultations on public policies / Euripidis Loukis, Alexander Xenakis, Pedro Soto-Acosta --

A new model for transparency and e-participation : who transforms what policy into whose practice? / Ronit Purian, Niv Ahituv, Phillip Ein-Dor -- Improving performance and customer satisfaction via the use of information technologies in public transportation and logistics systems / Dicle Yurdakul ahin, Deniz Türsel Eliiyi -- E-government developments in Turkey for supporting public sector transformation / Asim Balci, Tunc D. Medeni -- Addressing contextual influences during ict innovation for public sector reform : the case of taxis / Elpida Prasopoulou -- Administrative flexibility and knowledge in policy delivery / Nick Letch -- Infrastructure for e-government -- It progress stage and management level growth in local governments : the modeling of the Japanese government using empirical surveys / Sadaya Kubo, Tomohide Akebe, Keiko Nakagawa -- Broadband infrastructures as a commodity and the role of local governments / Christos Bouras, Petros Ganos, Vaggelis Kapoulas -- Service oriented architectural principles for interoperable and secure e-government frameworks / Teta Stamati, Athanasios Karantjias, Drakoulis Martakos -- Integrating it infrastructures in the public domain : a proposition of influential factors for enterprise application integration adoption / Muhammad M. Kamal -- Guidelines for successful public internet access points (PIAPS) implementation / Ali Arifo lu, Erkan Er -- Data mining applications in the service of e-government / George Stylios, Dimitris Christodoulakis, Jeries Besharat, Maria-Alexandra Vonitsanou, Ioannis Kotrotsos, Athanasia Koumpouri, Sofia Stamou.