Getting started -- The research process -- Selecting a suitable topic -- Methods of inquiry : quantitative and qualitative approaches -- Working with content : the dissertation chapters -- Literature review and statement of the problem -- The method chapter : describing your research plan -- Presenting the results of quantitative studies -- Presenting the results of qualitative studies -- Discussion -- Working with process : what you need to know to make the dissertation easier -- Overcoming barriers : becoming an expert while controlling your own destiny -- Writing -- How to complete your dissertation using online data access and collection -- Guidelines for the presentation of numbers in the dissertation -- Informed consent and other ethical concerns -- References -- Name index -- Subject index.