Leading change: why transformation efforts fail / John P. Kotter -- Building your company's vision / James C. Collins and Jerry I. Porras -- Managing change: the art of balancing / Jeanie Daniel Duck -- The reinvention roller coaster: risking the present for a powerful future / Tracy Goss, Richard Pascale, and Anthony Athos -- Changing the mind of the corporation / Roger Martin -- Why do employees resist change? / Paul Strebel -- Reshaping an industry: Lockheed Martin's survival story / Norman R. Augustine -- Successful change programs begin with results / Robert H. Schaffer and Harvey A. Thomson -- About the contributors -- Index.