Imagen de portada para The quest for loyalty : creating value through partnership
The quest for loyalty : creating value through partnership
Título:
The quest for loyalty : creating value through partnership
ISBN:
9780875847450
PRODUCTION_INFO:
Boston, MA : Harvard Business School Press, c1996.
Descripción física:
xxvi, 278 p. : ill. ; 24 cm.
Serie:
A Harvard business review book

Harvard business review book series
Nota general:
Includes index.
Término de la materia:
Customer relations.

Loyalty.

Employee loyalty.

Corporations -- Investor relations.
Autor añadido:
Reichheld, Frederick F.
Idioma:
Inglés