Whither trust? / Tom R. Tyler and Roderick M. Kramer -- Trust in organizations : a conceptual framework linking organizational forms, managerial philosophies, and the opportunity costs of controls / W.E. Douglas Creed and Raymond E. Miles -- Trust and technology / David Kipnis -- Trust-based forms of governance / Walter W. Powell -- Trust and third-party gossip / Ronald S. Burt and Marc Knez -- Collaboration structure and information dilemmas in biotechnology : organizational boundaries as trust production / Lynn G. Zucker ... [et al.] -- Developing and maintaining trust in work relationships / Roy J. Lewicki and Barbara Benedict Bunker -- Micro-OB and the network organization / Blair H. Sheppard and Marla Tuchinsky -- Swift trust and temporary groups / Debra Meyerson, Karl E. Weick, and Roderick M. Kramer -- The road to hell : the dynamics of distrust in an era of quality / Sim B. Sitkin and Darryl Stickel -- Divergent realities and convergent disappointments in the hierarchic relation : trust and the intuitive auditor at work / Roderick M. Kramer --

Deyond distrust : "getting even" and the need for revenge / Robert J. Bies and Thomas M. Tripp -- Organizational responses to crisis : the centrality of trust / Aneil K. Mishra -- Trust and crisis / Eugene J. Webb -- The Organizational Trust Inventory (OTI) : development and validation / L.L. Cummings and Philip Bromiley -- Trust in organizational authorities : the influence of motive attributions on willingness to accept decisions / Tom R. Tyler and Peter Degoey -- Collective trust and collective action : the decision to trust as a social decision / Roderick M. Kramer, Marilynn B. Brewer, and Benjamin A. Hanna -- Understanding the interaction between procedural and distributive justice : the role of trust / Joel Brockner and Phyllis Siegel.