Prioritising Business Processes Design and Evaluation of the Prioritisation and Categorisation Method (PCM)
Titre:
Prioritising Business Processes Design and Evaluation of the Prioritisation and Categorisation Method (PCM)
ISBN (Numéro international normalisé des livres):
9783319703985
Auteur personnel:
Edition:
1st ed. 2018.
PRODUCTION_INFO:
Cham : Springer International Publishing : Imprint: Springer, 2018.
Description physique:
XVII, 66 p. 22 illus., 18 illus. in color. online resource.
Collections:
SpringerBriefs in Business Process Management,
Table des matières:
Introduction -- Knowledge Base -- The Prioritisation and Categorisation Method - PCM -- Evaltuation of the PCM -- Discussions -- Conclusions.
Extrait:
This book addresses business process prioritisation - a problem in Business Process Management research that is often ill-structured and complex. The book introduces and describes the Prioritisation and Categorisation Method (PCM), a novel approach well aligned with today's business needs and climate. It embraces an explorative approach to facilitating process innovation and designing new processes in dynamic environments. Three classic theories are employed as the basis for PCM and summarised here - Ackhoff's interactive planning, Winograd and Flores' network of commitments, and Simon's bounded rationality. In addition, the book features a tutorial on a web-based tool that facilitates the application of PCM, together with two industry case studies that illustrate the method in practice and demonstrate its value.
Auteur ajouté:
Auteur collectif ajouté:
Accès électronique:
Full Text Available From Springer Nature Business and Management 2018 Packages
Langue:
Anglais