Managing in a changing environment -- Organisational and managerial performance -- Risk -- Ethics -- Globalisation -- Organisations, managers, and the environment -- Strategy, policy, and direction -- Investment appraisal -- Marketing -- Managing operations and projects -- Financial management -- Quantitative methods -- Product and service development and innovation -- Innovative, creative, and entrepreneurial management -- Culture -- Perception, attitudes, values, and beliefs -- Communication --Organisation technology, structure, and design -- Human resource management-- Leadership and management -- Management, influence, power, and authority-- Corporate governance -- Teams and groups -- Management and motivation -- The management of conflict -- Management in practice -- Management for the present and future -- Case study : the body shop.