1. Interactive Speech Systems -- 1.1 Introduction -- 1.2 Background and Scope of This Book -- 1.3 State of the Art -- 1.4 Unsolved Problems -- 2. Speech Interaction Theory -- 2.1 Introduction -- 2.2 Elements of Interactive Speech Theory -- 2.3 Context -- 2.4 Interaction Control -- 2.5 Language -- 2.6 Speech -- 2.7 Performance -- 2.8 Characterizing Systems -- 3. Developing Interactive Speech Systems -- 3.1 Introduction -- 3.2 The Development and Evaluation Process -- 3.3 Supporting Completeness and Consistency of Requirement Specifications -- 3.4 Representing Design Space and Design Reasoning -- 3.5 Speech Functionality -- 4. Interaction Model Analysis and Design -- 4.1 Introduction -- 4.2 Guidelines for Co-operative Interaction Design -- 4.3 Guidelines Illustrated and Explained -- 4.4 Development and Justification of the Guidelines -- 5. Wizard of Oz Simulation -- 5.1 Introduction -- 5.2 Wizard of Oz for Interaction Model Development -- 5.3 Planning Wizard of Oz Simulations -- 5.4 Developing the First Interaction Model -- 5.5 Iterating the Interaction Model -- 5.6 Uses of WOZ -- 6. Implementational Issues -- 6.1 The Overall Dialogue System -- 6.2 Dialogue Control -- 6.3 Debugging -- 7. Corpus Handling -- 7.1 Introduction -- 7.2 Transcription -- 7.3 Mark-up -- 7.4 Coding -- 7.5 Corpus Tools -- 8. Evaluation -- 8.1 Introduction -- 8.2 Performance Evaluation -- 8.3 Diagnostic Evaluation -- 8.4 A By-product: User Errors -- 8.5 Adequacy Evaluation -- 9. Next Steps in Interactive Speech Systems -- 9.1 Introduction -- 9.2 Advanced Mixed Initiative Interactive Speech Systems -- 9.3 Intelligent Multimodal Systems Using Advanced Interactive Speech -- References.