Chapter 1. Innovation success over time of alliances with different strategic and cooperation objectives -- Chapter 2. BDI approach to build a single agent of a distributed multi-agent system -- Chapter 3. Scenario planning for technical knowledge development -- Chapter 4. Using modeling and simulation techniques to improve the accountability and the performance of human resource management -- Chapter 5. Improve center of sterilized material performance: a discrete event simulation model -- Chapter 6. Capacity decision in emergency hospital operation rooms: sizing using simulation -- Chapter 7. Casual modeling to improve customs services in Iran: a system dynamics study -- Chapter 8. A model for the establishment and development of telework in public organizations: using the system dynamics approach.