Imagem da capa para Customer service on the Internet : building relationships, increasing loyalty and staying competitive
Customer service on the Internet : building relationships, increasing loyalty and staying competitive
Título:
Customer service on the Internet : building relationships, increasing loyalty and staying competitive
ISBN:
9780471155065
Autor Pessoal:
Sterne, Jim, 1955-
PRODUCTION_INFO:
New York : Wiley Computer Pub., c1996.
Descrição Física:
xxvi, 326 p. : ill. ; 24 cm.
Nota Geral:
Includes index.
Termo do Assunto:
Customer services -- Communication systems.

Internet marketing.

World Wide Web.

Internet.
LANGUAGE:
Inglês