Search Results for Customer services.SirsiDynix Enterprisehttps://bilge.isikun.edu.tr/client/tr_TR/default/default/qu$003dCustomer$002bservices.$0026ps$003d300?dt=list2024-11-12T23:53:40ZCRM in financial services : a practical guide to making customer relationship management workent://SD_ILS/0/SD_ILS:17662122024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Foss, Bryan, author. Stone, Merlin, 1948- author.<br/>Yer Numarası HG173 .F67 2002<br/>ISBN 9780749436964<br/>Format: Books<br/>Open Innovation in the Financial Services Growing Through Openness, Flexibility and Customer Integrationent://SD_ILS/0/SD_ILS:19033192024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Fasnacht, Daniel. author. SpringerLink (Online service)<br/>Yer Numarası HG1501 -3550<br/>ISBN 9783540882312<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-540-88231-2">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>The virtual customer : a new paradigm for improving customer relations in libraries and information servicesent://SD_ILS/0/SD_ILS:153542024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar IFLA Satellite Meeting (2004 : São Paulo) Ferreira, Sueli Mara Soares Pinto. Savard, Rejean, 1950- International Federation of Library Associations and Institutions.<br/>Yer Numarası Z716.3 V57 2005<br/>ISBN 9783598218453<br/>Format: Books<br/>Encouraging participative consumerism through evolutionary digital marketing : emerging research and opportunityent://SD_ILS/0/SD_ILS:20090032024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kaufmann, Hans Ruediger, 1958- author. Manarioti, Agapi, 1979- author. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.1265 .K384 2017E<br/>ISBN 9781683180173<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-68318-012-8">Full Text Available From IGI Global 2017 Packages</a><br/>Format: Electronic Resources<br/>Driving customer appeal through the use of emotional brandingent://SD_ILS/0/SD_ILS:20094352024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Garg, Ruchi, 1985- editor. Chhikara, Ritu, editor. Panda, Tapan Kumar, editor. Kataria, Aarti, editor. IGI Global eBooks<br/>Yer Numarası HF5415.1255 .D75 2018E<br/>ISBN 9781522529224<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-2921-7">Full Text Available From IGI Global 2018 Packages</a><br/>Format: Electronic Resources<br/>Service marketing strategies for small and medium enterprises : emerging research and opportunitiesent://SD_ILS/0/SD_ILS:20101602024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rahman, Muhammad Sabbir, 1981- author. Zaman, Mahmud Habib, 1981- author. Hossain, Md. Afnan, 1987- author. IGI Global eBooks IGI Global<br/>Yer Numarası HD62.7 .R34 2019 EB<br/>ISBN 9781522578925<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-7891-8">Full Text Available From IGI Global 2019 Packages</a><br/>Format: Electronic Resources<br/>The V-model of service quality : an exploration of African customer service delivery metricsent://SD_ILS/0/SD_ILS:20112152024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Whyte, Grafton, author. Emerald Business, Management & Economics Emerald e-Books Emerald<br/>Yer Numarası HF5415.5 .W49 2018<br/>ISBN 9781787696037 9781787696051<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/9781787696037">Full Text Available From Emerald Business, Management & Economics 2018 Packages</a><br/>Format: Electronic Resources<br/>Customer retention dynamics of organized ready-to-wear textiles retailers in real and virtual marketsent://SD_ILS/0/SD_ILS:11718892024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Yılmaz, Kemal Özkan, 1975- author. Ferman, Murat, Thesis supervisor. Teker, Suat. Gül, Mısra Çağla. Cengiz, Emrah.<br/>Yer Numarası HF5415.5 .Y5 2017<br/>Elektronik Erişim <a href="http://hdl.handle.net/11729/1374">Click for open access</a><br/>Format: Books<br/>Best practices in customer serviceent://SD_ILS/0/SD_ILS:82762024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Zemke, Ron. Woods, John A.<br/>Yer Numarası HF5415.5 .B484 1999<br/>ISBN 9780814470282<br/>Format: Books<br/>Müşteri hizmetleri ve crment://SD_ILS/0/SD_ILS:293082024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Arabacı, Baki. Bahar, İlhan.<br/>Yer Numarası HF5415.5 .A73 2010<br/>ISBN 9786053920748<br/>Format: Books<br/>Customer service : career success through customer satisfactionent://SD_ILS/0/SD_ILS:82912024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Timm, Paul R.<br/>Yer Numarası HF5415.5 .T513 1998<br/>ISBN 9780135766958<br/>Format: Books<br/>Gelecek müşteridirent://SD_ILS/0/SD_ILS:20210382024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Erzen, Ateş Ünal, author.<br/>Yer Numarası HF5415.5 .E79 1994<br/>Format: Books<br/>Professional selling : an interpersonal perspectiveent://SD_ILS/0/SD_ILS:84762024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Soldow, Gary F. Thomas, Gloria P.<br/>Yer Numarası HF5438.25 .S65 1991<br/>ISBN 9780024131812<br/>Format: Books<br/>Services marketingent://SD_ILS/0/SD_ILS:86292024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kurtz, David L. Clow, Kenneth E.<br/>Yer Numarası HD9980.5 .K87 1998<br/>ISBN 9780471180340<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/bios/wiley044/97025315.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/description/wiley037/97025315.html">Publisher description</a>
<a href="http://www.loc.gov/catdir/toc/onix04/97025315.html">Table of Contents</a><br/>Format: Books<br/>Müşteri ilişkileri = customer careent://SD_ILS/0/SD_ILS:82742024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bee, Frances. Bee, Roland. Bora, Aksu. Cankoçak, Onur.<br/>Yer Numarası HF5415.5 .B44 1997<br/>ISBN 9789758030248<br/>Format: Books<br/>Şapka çıkartan hizmet yönetimient://SD_ILS/0/SD_ILS:558572024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bell, Chip R. Zemke, Ron. Ocakoğlu, Günseli Özen. Günay, Günhan. Özer, Sevinç Erdoğan.<br/>Yer Numarası HF5415.5 B45 1998<br/>ISBN 9789757805878<br/>Format: Books<br/>Şapka çıkarttıran hizmet sunmakent://SD_ILS/0/SD_ILS:287912024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Anderson, Kristin. Zemke, Ron. Ocaklıoğlu, Günseli Özen. Özer, Sevinç Erdoğan.<br/>Yer Numarası HF5415.335 .A537 1998<br/>ISBN 9789757805885<br/>Format: Books<br/>Quality services and experiences in hospitality and tourisment://SD_ILS/0/SD_ILS:20112182024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Cai, Liping A., editor. Alaedini, Pooya, 1967- editor. Emerald Business, Management & Economics Emerald e-Books Emerald<br/>Yer Numarası HF5415.5 .Q35 2018<br/>ISBN 9781787563834 9781787569652<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/S2042-144320189">Full Text Available From Emerald Business, Management & Economics 2018 Packages</a><br/>Format: Electronic Resources<br/>Fanatik müşteriler : müşteri hizmetlerinde devrim yaratan yaklaşıment://SD_ILS/0/SD_ILS:82772024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Blanchard, Kenneth H. Bowles, Sheldon M. Mackay, Harvey. Özcan, Mehmet.<br/>Yer Numarası HF5415.5 .B53 1999<br/>ISBN 9789758255054<br/>Format: Books<br/>Müşteri hizmetlerinde kaliteent://SD_ILS/0/SD_ILS:20205882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Martin, William B., author Ünver, Ahmet, translator<br/>Yer Numarası HF5415.5 .M1719 1997<br/>ISBN 9750780508104<br/>Format: Books<br/>Harvard Business Review dergisinden seçmeler : Stratejik satış yönetimient://SD_ILS/0/SD_ILS:257162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Yamak, Oygur. Türkiye Metal Sanayicileri Sendikası.<br/>Yer Numarası HF5415.5 .H37 2007<br/>ISBN 9789756589946<br/>Format: Books<br/>Implementing CRM : from technology to knowledgeent://SD_ILS/0/SD_ILS:20164402024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Finnegan, David, author. Willcocks, Leslie P., author.<br/>Yer Numarası HF5415.5 .F56 2007<br/>ISBN 9780470065266<br/>Format: Books<br/>Balık!= Fish!ent://SD_ILS/0/SD_ILS:342282024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lundin, Stephen C., 1941- author. Paul, Harry, 1950- author. Christensen, John, 1959- author. Kurt, Beyhan, translator. Erkmen, Meltem, translator.<br/>Yer Numarası HF5549.5.M63 L864 2012<br/>ISBN 9789944821711<br/>Format: Books<br/>Strategic management in cartelized environment case of Hisham Packaging, Dubaient://SD_ILS/0/SD_ILS:20107322024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Laeequddin, Mohammed. Waheed, K. Abdul. Emerald Case Studies Emerald<br/>Yer Numarası HD38.2 .W34 2016<br/>ISSN 20450621<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/EEMCS-05-2015-0076">Full Text Available From Emerald Case Studies 2016 Packages</a><br/>Format: Electronic Resources<br/>Analysis of the variables that determine the satisfaction level of employees, agents and ultimate customers of an insurance companyent://SD_ILS/0/SD_ILS:230742024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Özkol, Tufan, author. Sezgin, Selime, thesis advisor. Ansal, Hacer, jury member. Karaaslan, Mehmet Emin, jury member. Işık Üniversitesi.<br/>Yer Numarası HF5415.5 .O95 2009<br/>Elektronik Erişim <a href="http://hdl.handle.net/11729/985">Click for open access</a><br/>Format: Books<br/>Bilişim altyapısıyla CRM teknik altyapısı ve işlevselliklerient://SD_ILS/0/SD_ILS:17687502024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Taşpınar, Hasan, author. Eroğlu, İlhan, page designer. Bakar, Melike, cover designer.<br/>Yer Numarası HF5415.5 .T37 2006<br/>ISBN 9789750006326<br/>Format: Books<br/>Dominating markets with value : advances in customer value managementent://SD_ILS/0/SD_ILS:82882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Reidenbach, R. Eric. Goeke, Reginald W. McClung, Gordon W.<br/>Yer Numarası HF5415.5 .R44 2002<br/>ISBN 9781893066021<br/>Format: Books<br/>Wake up your call center : how to be a better call center agentent://SD_ILS/0/SD_ILS:82792024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar D'Ausilio, Rosanne.<br/>Yer Numarası HF5415.5 .D19 1998<br/>ISBN 9781557531254<br/>Format: Books<br/>The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation!ent://SD_ILS/0/SD_ILS:291162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Peters, Thomas J.<br/>Yer Numarası HD9980.5 .P48 1999<br/>ISBN 9780375407710<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/bios/random059/99033616.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/samples/random042/99033616.html">Sample text</a>
<a href="http://www.loc.gov/catdir/description/random044/99033616.html">Publisher description</a><br/>Format: Books<br/>Müşteriniz ne ister ? Değer önerisi tasarımı ile müşteri odaklı yönetiment://SD_ILS/0/SD_ILS:11720202024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Osterwalder, Alexander, author. Pigneur, Yves, author. Bernarda, Gregory, author. Smith, Alan, author, cover designer. Papadakos, Trish, designer, cover designer.<br/>Yer Numarası HF5415.5 .V3519 2016<br/>ISBN 9786050822649<br/>Format: Books<br/>Customer service on the Internet : building relationships, increasing loyalty and staying competitiveent://SD_ILS/0/SD_ILS:82902024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sterne, Jim, 1955-<br/>Yer Numarası HF5415.5 .S737 1996<br/>ISBN 9780471155065<br/>Format: Books<br/>Önce ben, sonra müşteri : mükemmel müşteri memnuniyeti kavramına yeni bir bakış : neden birçok insan öǧrendiǧi yöntemleri uygulamakta zorluk çeker? bu konuda ne yapmalı?ent://SD_ILS/0/SD_ILS:255242024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rona, Lale A.<br/>Yer Numarası HF5415.335 .R66 2003<br/>ISBN 9789753314213<br/>Format: Books<br/>Market-driven management : using the new marketing concept to create a customer-oriented companyent://SD_ILS/0/SD_ILS:81122024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Webster, Frederick E.<br/>Yer Numarası HF5415.13 .W467 1994<br/>ISBN 9780471595762<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/toc/onix04/93039184.html">Table of Contents only</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0607/93039184-b.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0607/93039184-d.html">Publisher description</a><br/>Format: Books<br/>Halkla ilişkilerde müşteri memnuniyetine dönük kalite : örgütsel iletişimde yeni yönelimlerent://SD_ILS/0/SD_ILS:554592024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Schukies, Gert. Ünver, Ahmet. International Public Relations Association. Halkla İlişkiler Danışmanları Derneği.<br/>Yer Numarası HF5415.5 .S38 1998<br/>ISBN 9789758296026<br/>Format: Books<br/>Improving customer satisfaction by increasing the reach Life Insurance Corporation of Indiaent://SD_ILS/0/SD_ILS:20107192024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Raman, Prashant. Emerald Case Studies Emerald<br/>Yer Numarası HF5415.5 .R36 2016<br/>ISSN 20450621<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/EEMCS-05-2015-0080">Full Text Available From Emerald Case Studies 2016 Packages</a><br/>Format: Electronic Resources<br/>The experience economyent://SD_ILS/0/SD_ILS:17672492024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pine, B. Joseph, author. Gilmore, James H., 1959- author.<br/>Yer Numarası HF5415.15 .P564 2011<br/>ISBN 9781422161975<br/>Format: Books<br/>Progressive trends in knowledge and system-based science for service innovationent://SD_ILS/0/SD_ILS:20082242024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kosaka, Michitaka, 1952- editor. Shirahada, Kunio, 1981- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.5 .P7296 2014E<br/>ISBN 9781466646643<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-4663-6">Full Text Available From IGI Global 2014 Packages</a><br/>Format: Electronic Resources<br/>Developing new banking products : a manager's guideent://SD_ILS/0/SD_ILS:96702024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Reidenbach, R. Eric. Grubbs, M. Ray.<br/>Yer Numarası HG1616.C87 R45 1987<br/>ISBN 9780132046039<br/>Format: Books<br/>The customer satisfaction auditent://SD_ILS/0/SD_ILS:82662024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bluestein, Abram I. Moriarty, Mike. Sanderson, Ronald J.<br/>Yer Numarası HF5415.335 .B58<br/>ISBN 9780273647072<br/>Format: Books<br/>Customer serviceent://SD_ILS/0/SD_ILS:11748922024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Duteurtre, Benoit, 1960- author. Benderson, Bruce, translator.<br/>Yer Numarası PQ2664.U812 S4713 2008<br/>ISBN 9781933633527<br/>Format: Books<br/>The experience economy : work is theatre & every business a stageent://SD_ILS/0/SD_ILS:81182024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pine, B. Joseph. Gilmore, James H., 1959-<br/>Yer Numarası HF5415.15 .P56 1999<br/>ISBN 9780875848198<br/>Elektronik Erişim <a href="http://lcweb.loc.gov/catdir/toc/98-33202.html">Table of contents</a><br/>Format: Books<br/>Information technology-enabled global customer serviceent://SD_ILS/0/SD_ILS:20061942024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Reponen, Tapio. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.5 .I54 2003E<br/>ISBN 9781591400875<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-59140-048-6">Full Text Available From IGI Global 2003 Packages</a><br/>Format: Electronic Resources<br/>Hizmet pazarlama etkinliği ve kaliteent://SD_ILS/0/SD_ILS:11744252024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Örs, Hüsniye, uthor<br/>Yer Numarası HD9980.5 .O77 2007<br/>ISBN 9789944165037<br/>Format: Books<br/>Second to none : the productive power of putting people firstent://SD_ILS/0/SD_ILS:81432024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Garfield, Charles A.<br/>Yer Numarası HD5650 .G327 1992<br/>ISBN 9780380723607<br/>Format: Books<br/>Deneyim ekonomisient://SD_ILS/0/SD_ILS:4129382024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pine, B. Joseph. Gilmore, James H. Cinemre, Levent.<br/>Yer Numarası HF5415.15 .P56 2012<br/>ISBN 9786054538324<br/>Format: Books<br/>CallCenter management by the numbersent://SD_ILS/0/SD_ILS:82682024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Anton, Jon. Monger, Jodie. Perkins, Debra Sue, 1951-<br/>Yer Numarası HF5415.5 .A67 1997<br/>ISBN 9781557531124<br/>Format: Books<br/>Agile competitors and virtual organizations : strategies for enriching the customerent://SD_ILS/0/SD_ILS:63352024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Goldman, Steven L. Nagel, Roger N., 1943- Preiss, Kenneth.<br/>Yer Numarası HD41 .G65 1995<br/>ISBN 9780442019037<br/>Format: Books<br/>Beyond customer satisfaction to customer loyalty : the key to greater profitabilityent://SD_ILS/0/SD_ILS:20201932024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bhote, Keki R., 1925- author.<br/>Yer Numarası HF5415.5 .B46 1996<br/>ISBN 9780814423622<br/>Format: Books<br/>Stop paddling & start rocking the boat : business lessons from the school of hard knocksent://SD_ILS/0/SD_ILS:90762024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pritchett, Lou.<br/>Yer Numarası HF5386 .P854 1995<br/>ISBN 9780887307317<br/>Format: Books<br/>İnovasyonda ustalaşmak : bir inovasyon ve müşteri tercihi öyküsüent://SD_ILS/0/SD_ILS:11727612024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Christensen, Clayton, author. Hall, Taddy, author. Dillon, Karen, author. Duncan, David S., author. Şensoy, Ümit, translator.<br/>Yer Numarası HD53 .C4719 2018<br/>ISBN 9786052261873<br/>Format: Books<br/>E-adoption and socio-economic impacts, emerging infrastructural effectsent://SD_ILS/0/SD_ILS:20074232024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.5 .E2 2011E<br/>ISBN 9781609605988<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60960-597-1">Full Text Available From IGI Global 2011 Packages</a><br/>Format: Electronic Resources<br/>Trade tales : decoding customers' storiesent://SD_ILS/0/SD_ILS:20110082024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Woodside, Arch G., editor. Emerald Business, Management & Economics Emerald e-Books Emerald<br/>Yer Numarası TX911.3 .C8 T73 2017<br/>ISBN 9781787142787 9781787149168<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/S1871-3173201714">Full Text Available From Emerald Business, Management & Economics 2017 Packages</a><br/>Format: Electronic Resources<br/>My experience of laptop purchaseent://SD_ILS/0/SD_ILS:20107272024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Mahapatra, Sabita. Sharma, Saumya. Emerald Case Studies Emerald<br/>Yer Numarası HF5415.32 .S53 2016<br/>ISSN 20450621<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/EEMCS-04-2015-0060">Full Text Available From Emerald Case Studies 2016 Packages</a><br/>Format: Electronic Resources<br/>Müşteri ilişkilerinde hareket noktası : müşteri memnuniyeti ve ölçümüent://SD_ILS/0/SD_ILS:299262024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Acuner, Şebnem Akın. Milli Prodüktivite Merkezi.<br/>Yer Numarası HF5415.335 .A28 2004<br/>ISBN 9789754403305 9789754403114<br/>Format: Books<br/>Relationship marketing for competitive advantage : winning and keeping customersent://SD_ILS/0/SD_ILS:82892024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Payne, Adrian. Chartered Institute of Marketing.<br/>Yer Numarası HF5415.5 .R455 1995<br/>ISBN 9780750620208<br/>Format: Books<br/>The innovator's dilemma : the revolutionary book that will changed the way you do businessent://SD_ILS/0/SD_ILS:216962024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Christensen, Clayton M., author.<br/>Yer Numarası HD53 .C49 2006<br/>ISBN 9780060521998<br/>Format: Books<br/>Designing products and services that customers wantent://SD_ILS/0/SD_ILS:57322024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar King, Bob, 1946 Oct. 25-<br/>Yer Numarası TS170 .K56 1995<br/>ISBN 9781563271458 9781563270925<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/toc/fy0712/95012447.html">Table of contents only</a><br/>Format: Books<br/>İzleniyoruz : yeni reklam sektörünün elindeki kimliğimiz ve değerimizent://SD_ILS/0/SD_ILS:4707582024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Turow, Joseph, author. Benveniste, Mirel, translator. Öztürk, Güneş, editor.<br/>Yer Numarası HF5415.32 .T8719 2015<br/>ISBN 9789757638759<br/>Format: Books<br/>Müşteri memnuniyeti yönetimient://SD_ILS/0/SD_ILS:17708162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Türk Kalite Derneği. Müşteri Memnuniyeti Uzmanlık Grubu.<br/>Yer Numarası HF5415.335 .M87 2000<br/>ISBN 9789756851197<br/>Format: Books<br/>Ülkemizden hizmet öykülerient://SD_ILS/0/SD_ILS:17708182024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Soysal, Suat, author.<br/>Yer Numarası HF5415.335 .S69 1999<br/>ISBN 9789758142187<br/>Format: Books<br/>Nuanced Account Management Driving Excellence in B2B Salesent://SD_ILS/0/SD_ILS:17891582024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Shankar, Bala. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9789811083631<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-10-8363-1">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Success at the enquiry desk : successful enquiry answering - every timeent://SD_ILS/0/SD_ILS:20027622024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Owen, Tim, 1948-<br/>Yer Numarası Z711 .O98 2006<br/>ISBN 9781856046008<br/>Format: Books<br/>Cases on managing e-servicesent://SD_ILS/0/SD_ILS:20067652024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Scupola, Ada. IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .C274 2009E<br/>ISBN 9781605660653<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-064-6">Full Text Available From IGI Global 2009 Packages</a><br/>Format: Electronic Resources<br/>The future of competition : co-creating unique value with customersent://SD_ILS/0/SD_ILS:63422024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Prahalad, C. K. Ramaswamy, Venkatram.<br/>Yer Numarası HD41 .P73 2004<br/>ISBN 9781578519538<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/toc/ecip047/2003016949.html">Table of contents</a><br/>Format: Books<br/>The lovemarks effect : winning in the consumer revolutionent://SD_ILS/0/SD_ILS:11736532024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Roberts, Kevin, 1949- author.<br/>Yer Numarası HF5415.55 .R634 2006<br/>ISBN 9781576872765 9781576872673<br/>Format: Books<br/>Factors impacting customer loyalty in online banking in Turkeyent://SD_ILS/0/SD_ILS:19926982024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Alraeai, Zainab, author. Akseki, Pınar, thesis advisor. Soykut, Pınar, jury member. Yılmaz, Kemal Özkan, jury member. Işık University.<br/>Yer Numarası HF5415.5 .A47 2024<br/>Elektronik Erişim <a href="https://hdl.handle.net/11729/5926">Click for open access.</a><br/>Format: Books<br/>CyberPower for businessent://SD_ILS/0/SD_ILS:6665952024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bock, Wally, 1946- author. Senne, Jeffrey N, author.<br/>Yer Numarası HF5415.1265 .B63 1996<br/>ISBN 9781564142269<br/>Format: Books<br/>Supply chain management : strategy, planning, and operationent://SD_ILS/0/SD_ILS:114782024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Chopra, Sunil, 1960- Meindl, Peter, 1970-<br/>Yer Numarası HF5415.13 .C533 2004<br/>ISBN 9780131010284<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/toc/fy041/2003004867.html">Table of contents</a><br/>Format: Books<br/>Supply chain management : strategy, planning, and operationent://SD_ILS/0/SD_ILS:156832024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Chopra, Sunil, 1960- Meindl, Peter, 1970-<br/>Yer Numarası HF5415.13 .C533 2007<br/>ISBN 9780132086080 9780131730427 9780132023450<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/toc/ecip068/2006004948.html">Table of contents</a><br/>Format: Books<br/>Yeni altın standardı : efsanevi bir müşteri deneyimi yaratmak için 5 liderlik ilkesi the Ritz-Carlton Hotel Company = the new gold standardent://SD_ILS/0/SD_ILS:186492024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Michelli, Joseph A., 1960- Gülfidan, İlker.<br/>Yer Numarası HD57.7 .M58 2008<br/>ISBN 9789944186919<br/>Format: Books<br/>Cultural Heritage Marketing A Relationship Marketing Approach to Conservation Servicesent://SD_ILS/0/SD_ILS:17895112024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Parowicz, Izabella. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783030002879<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-00287-9">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>Effective Complaint Management The Business Case for Customer Satisfactionent://SD_ILS/0/SD_ILS:17898282024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Stauss, Bernd. author. Seidel, Wolfgang. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319987057<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-98705-7">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>Multidimensional Analysis of Conversational Telephone Speechent://SD_ILS/0/SD_ILS:18115812024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Köster, Friedemann. author. SpringerLink (Online service)<br/>Yer Numarası TK5102.9<br/>ISBN 9789811052248<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-10-5224-8">Full Text Available From Springer Nature Engineering 2018 Packages</a><br/>Format: Electronic Resources<br/>The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Companyent://SD_ILS/0/SD_ILS:11677212024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Michelli, Joseph A., 1960- author.<br/>Yer Numarası HD57.7 .M534 2008<br/>ISBN 9780071548335<br/>Format: Books<br/>İnternet ve mobil bankacılıkta hizmet kalite algısının değerlendirilmesi: özel bir banka örneğient://SD_ILS/0/SD_ILS:17636982024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Demirdağ, Melike Özlem, 1991- author. Çelikel, Aslı Tuncay, thesis supervisor. Özçelik, Gaye, jury member. Akseki, Pınar, jury member. Işık University.<br/>Yer Numarası HG1708.7 .D46 2020<br/>Elektronik Erişim <a href="http://hdl.handle.net/11729/2968">Açık erişim için tıklayınız</a><br/>Format: Books<br/>Marketing at the Confluence between Entertainment and Analytics Proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congressent://SD_ILS/0/SD_ILS:17890062024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rossi, Patricia. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319473314<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-47331-4">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Creating Marketing Magic and Innovative Future Marketing Trends Proceedings of the 2016 Academy of Marketing Science (AMS) Annual Conferenceent://SD_ILS/0/SD_ILS:17885872024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Stieler, Maximilian. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319455969<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-45596-9">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Implementation and integration of information systems in the service sectorent://SD_ILS/0/SD_ILS:20079642024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Wang, John, 1955- IGI Global eBooks IGI Global<br/>Yer Numarası HD9980.5 .I524 2013E<br/>ISBN 9781466626805<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-2649-2">Full Text Available From IGI Global 2013 Packages</a><br/>Format: Electronic Resources<br/>Outsourcing and Offshoring Business Servicesent://SD_ILS/0/SD_ILS:17889382024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Willcocks, Leslie P. editor. Lacity, Mary C. editor. Sauer, Chris. editor. SpringerLink (Online service)<br/>Yer Numarası HD30.2<br/>ISBN 9783319526515<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-52651-5">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Cases on consumer-centric marketing managementent://SD_ILS/0/SD_ILS:20081652024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Jham, Vimi, 1968- editor. Puri, Sandeep, 1972- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.13 .C335 2014E<br/>ISBN 9781466643581<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-4357-4">Full Text Available From IGI Global 2014 Packages</a><br/>Format: Electronic Resources<br/>Mobile opportunities and applications for e-service innovationsent://SD_ILS/0/SD_ILS:20079692024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Scupola, Ada. IGI Global eBooks IGI Global<br/>Yer Numarası HC79 .I55 M63 2013E<br/>ISBN 9781466626850<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-2654-6">Full Text Available From IGI Global 2013 Packages</a><br/>Format: Electronic Resources<br/>Handbook of research on demand-driven web services : theory, technologies, and applicationsent://SD_ILS/0/SD_ILS:20083502024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sun, Zhaohao, editor. Yearwood, John, 1954- editor. IGI Global eBooks IGI Global<br/>Yer Numarası TK5105.88813 .D46 2014E<br/>ISBN 9781466658851<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-5884-4">Full Text Available From IGI Global 2014 Packages</a><br/>Format: Electronic Resources<br/>Trends in e-business, e-services, and e-commerce : impact of technology on goods, services, and business transactionsent://SD_ILS/0/SD_ILS:20081902024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lee, In, 1958- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .T7394 2014E<br/>ISBN 9781466645110<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-4510-3">Full Text Available From IGI Global 2014 Packages</a><br/>Format: Electronic Resources<br/>Customer relationship management and the social and semantic web enabling cliens conexusent://SD_ILS/0/SD_ILS:20075162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Colomo-Palacios, Ricardo, 1973- Varajão, João, 1972- Soto-Acosta, Pedro, 1979- IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.5 .C83614 2012E<br/>ISBN 9781613500453<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-61350-044-6">Full Text Available From IGI Global 2012 Packages</a><br/>Format: Electronic Resources<br/>Consumer information systems and relationship management design, implementation, and useent://SD_ILS/0/SD_ILS:20081182024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lin, Angela, 1970- Foster, Jonathan, 1965- Scifleet, Paul. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.32 .C655 2013E<br/>ISBN 9781466640832<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-4082-5">Full Text Available From IGI Global 2013 Packages</a><br/>Format: Electronic Resources<br/>Advancing the service sector with evolving technologies techniques and principlesent://SD_ILS/0/SD_ILS:20076172024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Wang, John, 1955- IGI Global eBooks IGI Global<br/>Yer Numarası HD9980.5 .A384 2012E<br/>ISBN 9781466600454<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-46660-044-7">Full Text Available From IGI Global 2012 Packages</a><br/>Format: Electronic Resources<br/>Strategic enterprise resource planning models for e-government applications and methodologiesent://SD_ILS/0/SD_ILS:20075092024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Chhabra, Susheel. Kumar, Muneesh. IGI Global eBooks IGI Global<br/>Yer Numarası JF1525 .A8 S885 2012E<br/>ISBN 9781609608644<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60960-863-7">Full Text Available From IGI Global 2012 Packages</a><br/>Format: Electronic Resources<br/>Integrating E-business models for government solutions citizen-centric service oriented methodologies and processesent://SD_ILS/0/SD_ILS:20068872024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Chhabra, Susheel. Muneesh Kumar. IGI Global eBooks IGI Global<br/>Yer Numarası JF1525 .A8 I53 2009E<br/>ISBN 9781605662411<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-240-4">Full Text Available From IGI Global 2009 Packages</a><br/>Format: Electronic Resources<br/>Global mobile commerce strategies, implementation and case studiesent://SD_ILS/0/SD_ILS:20103862024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Huang, Wayne, 1964- Wang, Yingluo. Day, John. IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.34 .G56 2008E<br/>ISBN 9781599045603 9781599045580<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-59904-558-0">Full Text Available From IGI Global 2008 Packages</a><br/>Format: Electronic Resources<br/>Mobile Support in Customer Loyalty Management An Architectural Frameworkent://SD_ILS/0/SD_ILS:19033912024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Zeidler, Christian. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834983015<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-8301-5">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>Intercultural Service Encounters Cross-cultural Interactions and Service Qualityent://SD_ILS/0/SD_ILS:17898942024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sharma, Piyush. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319919416<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-91941-6">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>Customers at Work New Perspectives on Interactive Service Workent://SD_ILS/0/SD_ILS:19696302024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Dunkel, W. editor. Kleemann, F. editor. SpringerLink (Online service)<br/>Yer Numarası HD62.4 -62.45<br/>ISBN 9781137293251<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137293251">Full Text Available From Palgrave Business & Management 2013 Packages</a><br/>Format: Electronic Resources<br/>Strategic marketing management and tactics in the service industryent://SD_ILS/0/SD_ILS:20093112024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sood, Tulika, editor. IGI Global eBooks IGI Global<br/>Yer Numarası HD9980.5 .S77 2017E<br/>ISBN 9781522524762<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-2475-5">Full Text Available From IGI Global 2017 Packages</a><br/>Format: Electronic Resources<br/>Digitalization for Value Creation Corporate Culture for a Digital Worldent://SD_ILS/0/SD_ILS:17902992024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Weber, Andreas. author. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783030362294<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-36229-4">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Marketing and Customer Loyalty The Extra Step Approachent://SD_ILS/0/SD_ILS:17887132024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Cavallone, Mauro. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319519913<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-51991-3">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focusent://SD_ILS/0/SD_ILS:19050332024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sain, Soumit. author. Wilde, Silvio. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783319050591<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-05059-1">Full Text Available From Springer Nature Business and Economics 2014 Packages</a><br/>Format: Electronic Resources<br/>Customer Processes in Business-to-Business Service Transactionsent://SD_ILS/0/SD_ILS:19026982024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Frauendorf, Janine. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783835094475<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8350-9447-5">Full Text Available From Springer Nature Business and Economics 2006 Packages</a><br/>Format: Electronic Resources<br/>Maximizing commerce and marketing strategies through micro-bloggingent://SD_ILS/0/SD_ILS:20086142024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Burkhalter, Janee N., 1979- editor. Wood, Natalie T., 1970- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.13 .M36759 2015E<br/>ISBN 9781466684096<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-8408-9">Full Text Available From IGI Global 2015 Packages</a><br/>Format: Electronic Resources<br/>Operationalizing Dynamic Pricing Models Bayesian Demand Forecasting and Customer Choice Modeling for Low Cost Carriersent://SD_ILS/0/SD_ILS:19038872024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Christ, Steffen. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834961846<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-6184-6">Full Text Available From Springer Nature Business and Economics 2011 Packages</a><br/>Format: Electronic Resources<br/>Transforming E-business practices and applications emerging technologies and conceptsent://SD_ILS/0/SD_ILS:20070802024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lee, In, 1958- IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .T725 2010E<br/>ISBN 9781605669113<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-910-6">Full Text Available From IGI Global 2010 Packages</a><br/>Format: Electronic Resources<br/>Luxury Selling Lessons from the world of luxury in selling high quality goods and services to high value clientsent://SD_ILS/0/SD_ILS:17887532024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Srun, Francis. author. SpringerLink (Online service)<br/>Yer Numarası HF5438.4<br/>ISBN 9783319455259<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-45525-9">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Innovations in services marketing and management : strategies for emerging economiesent://SD_ILS/0/SD_ILS:20082262024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Goyal, Anita, 1972- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HD9980.5 .I572 2014E<br/>ISBN 9781466646728<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-4671-1">Full Text Available From IGI Global 2014 Packages</a><br/>Format: Electronic Resources<br/>Remote Service Technology Perception and its Impact on Customer-Provider Relationships An Empirical Exploratory Study in a B-to-B-settingent://SD_ILS/0/SD_ILS:19041032024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Paluch, Stefanie. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834969361<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-6936-1">Full Text Available From Springer Nature Business and Economics 2012 Packages</a><br/>Format: Electronic Resources<br/>Customer Value, Shareholder Wealth, Community Wellbeing A Roadmap for Companies and Investorsent://SD_ILS/0/SD_ILS:17886142024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kilroy, Denis. author. Schneider, Marvin. author. SpringerLink (Online service)<br/>Yer Numarası HF5387 -5387.5<br/>ISBN 9783319547749<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-54774-9">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>How to Appreciate Your Customersent://SD_ILS/0/SD_ILS:19705432024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Elvy, B.H. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9781349132898<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-349-13289-8">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Library of Congress filing rulesent://SD_ILS/0/SD_ILS:17660852024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Library of Congress. Processing Services. Rather, John Carson, 1920-2013. preparer. Biebel, Susan C., preparer.<br/>Yer Numarası Z695.95 .L53 1980<br/>ISBN 9780844403472<br/>Format: Books<br/>Customer Engagement in Theory and Practice A Marketing Management Perspectiveent://SD_ILS/0/SD_ILS:17897512024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Żyminkowska, Katarzyna. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783030116774<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-11677-4">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>UX Redefined Winning and Keeping Customers with Enhanced Usability and User Experienceent://SD_ILS/0/SD_ILS:17881772024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Robier, Johannes. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783319210629<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-21062-9">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>Customer Value Generation in Banking The Zurich Model of Customer-Centricityent://SD_ILS/0/SD_ILS:18017352024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Auge-Dickhut, Stefanie. author. Koye, Bernhard. author. Liebetrau, Axel. author. SpringerLink (Online service)<br/>Yer Numarası HG1 -9999<br/>ISBN 9783319199382<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-19938-2">Full Text Available From Springer Nature Economics and Finance 2016 Packages</a><br/>Format: Electronic Resources<br/>Customer Loyalty in Third Party Logistics Relationships Findings from Studies in Germany and the USAent://SD_ILS/0/SD_ILS:19027982024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Cahill, David L. author. SpringerLink (Online service)<br/>Yer Numarası TS155 -194<br/>ISBN 9783790819045<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-7908-1904-5">Full Text Available From Springer Nature Business and Economics 2007 Packages</a><br/>Format: Electronic Resources<br/>Competitive Advantage of Customer Centricityent://SD_ILS/0/SD_ILS:17888222024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Parniangtong, Sathit. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9789811044427<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-10-4442-7">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Developing B2B Social Communities Keys to Growth, Innovation, and Customer Loyaltyent://SD_ILS/0/SD_ILS:18769042024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Brooks, Margaret. author. Lovett, John. author. Creek, Sam. author. SpringerLink (Online service)<br/>Yer Numarası HD9696.2 -9696.82<br/>ISBN 9781430247142<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-4714-2">Full Text Available From Springer Nature Professional and Applied Computing 2013 Packages</a><br/>Format: Electronic Resources<br/>Building Custom Tasks for SQL Server Integration Servicesent://SD_ILS/0/SD_ILS:18779312024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Leonard, Andy. author. SpringerLink (Online service)<br/>Yer Numarası QA76.9 .D3<br/>ISBN 9781484229408<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-2940-8">Full Text Available From Springer Nature Professional and Applied Computing 2017 Packages</a><br/>Format: Electronic Resources<br/>Handbook of research on telecommunications planning and management for businessent://SD_ILS/0/SD_ILS:20068612024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lee, In, 1958- IGI Global eBooks IGI Global<br/>Yer Numarası HE7631 .H35 2009E<br/>ISBN 9781605661957<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-194-0">Full Text Available From IGI Global 2009 Packages</a><br/>Format: Electronic Resources<br/>The Customer Trap How to Avoid the Biggest Mistake in Businessent://SD_ILS/0/SD_ILS:19051102024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Thomas, Andrew R. author. Wilkinson, Timothy J. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9781484203859<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-0385-9">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>Customer Relationship Management Electronic Customer Care in the New Economyent://SD_ILS/0/SD_ILS:19557312024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Muther, Andreas. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9783642562228<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-56222-8">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Customer Relationship Management Organizational and Technological Perspectivesent://SD_ILS/0/SD_ILS:19552302024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rajola, Federico. author. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783540247180<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-540-24718-0">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Relationship Marketing Gaining Competitive Advantage Through Customer Satisfaction and Customer Retentionent://SD_ILS/0/SD_ILS:19530292024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hennig-Thurau, Thorsten. editor. Hansen, Ursula. editor. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783662097458<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-662-09745-8">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Delighting Customers How to build a customer-driven organizationent://SD_ILS/0/SD_ILS:19551722024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Donovan, P. author. Samler, T. author. SpringerLink (Online service)<br/>Yer Numarası TS155 -194<br/>ISBN 9789401112062<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-94-011-1206-2">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Competitive social media marketing strategiesent://SD_ILS/0/SD_ILS:20087942024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bowen, Gordon, 1950- editor. Ozuem, Wilson, 1974- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.1265 .C6544 2016E<br/>ISBN 9781466697775<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-9776-8">Full Text Available From IGI Global 2016 Packages</a><br/>Format: Electronic Resources<br/>The Compliance Business and Its Customers Gaining Competitive Advantage by Controlling Your Customersent://SD_ILS/0/SD_ILS:19695632024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kasabov, E. author. Warlow, A. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9781137271150<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137271150">Full Text Available From Palgrave Business & Management 2012 Packages</a><br/>Format: Electronic Resources<br/>Business Process Blueprinting A Method for Customer-Oriented Business Process Modelingent://SD_ILS/0/SD_ILS:19048422024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hewing, Michael. author. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783658037291<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-03729-1">Full Text Available From Springer Nature Business and Economics 2014 Packages</a><br/>Format: Electronic Resources<br/>Artificial Intelligence for Customer Relationship Management Keeping Customers Informedent://SD_ILS/0/SD_ILS:18859132024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Galitsky, Boris. author. SpringerLink (Online service)<br/>Yer Numarası QA76.9 .U83<br/>ISBN 9783030521677<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-52167-7">Full Text Available From Springer Nature Computer Science 2020 Packages</a><br/>Format: Electronic Resources<br/>Mass customization for personalized communication environments integrating human factorsent://SD_ILS/0/SD_ILS:20070412024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Mourlas, Constantinos. Germanakos, Panagiotis. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.335 .M37 2010E<br/>ISBN 9781605662619<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-260-2">Full Text Available From IGI Global 2010 Packages</a><br/>Format: Electronic Resources<br/>Online Customer Loyalty Forecasting the Repatronage Behavior of Online Retail Customersent://SD_ILS/0/SD_ILS:19555682024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Nacif, Roberta C. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783322815811<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-322-81581-1">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Evaluating websites and web services : interdisciplinary perspectives on user satisfactionent://SD_ILS/0/SD_ILS:20083012024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Yannacopoulos, Denis, 1949- editor. Manolitzas, Panagiotis, editor. Matsatsinis, Nikolaos F., editor. Grigoroudis, Evangelos, editor. IGI Global eBooks<br/>Yer Numarası TK5105.888 .E926 2014E<br/>ISBN 9781466651302<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-5129-6">Full Text Available From IGI Global 2014 Packages</a><br/>Format: Electronic Resources<br/>Applying predictive analytics within the service sectorent://SD_ILS/0/SD_ILS:20092322024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sahu, Rajendra, editor. Dash, Manoj Kumar, editor. Kumar, Anil, 1980- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HD30.27 .A67 2017E<br/>ISBN 9781522521495<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-2148-8">Full Text Available From IGI Global 2017 Packages</a><br/>Format: Electronic Resources<br/>Online banking security measures and data protectionent://SD_ILS/0/SD_ILS:20090522024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Aljawarneh, Shadi, editor. IGI Global eBooks IGI Global<br/>Yer Numarası HG1708.7 .O55 2017E<br/>ISBN 9781522508656<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-0864-9">Full Text Available From IGI Global 2017 Packages</a><br/>Format: Electronic Resources<br/>Internet-Based Customer Value Management Developing Customer Relationships Onlineent://SD_ILS/0/SD_ILS:19050882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Doligalski, Tymoteusz. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783319098555<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-09855-5">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>Successful customer relationship management programs and technologies issues and trendsent://SD_ILS/0/SD_ILS:20077082024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Eid, Riyad. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.5 .S83 2012E<br/>ISBN 9781466602892<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-0288-5">Full Text Available From IGI Global 2012 Packages</a><br/>Format: Electronic Resources<br/>Building Routes to Customers Proven Strategies for Profitable Growthent://SD_ILS/0/SD_ILS:19031792024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Raulerson, Peter. author. Malraison, Jean-Claude. author. Leboyer, Antoine. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9780387799513<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-0-387-79951-3">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>Fuzzy Classification of Online Customersent://SD_ILS/0/SD_ILS:19052332024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Werro, Nicolas. author. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783319159706<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-15970-6">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>The New Luxury Experience Creating the Ultimate Customer Experienceent://SD_ILS/0/SD_ILS:17899632024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Batat, Wided. author. SpringerLink (Online service)<br/>Yer Numarası HD9999 .L85-.L854<br/>ISBN 9783030016715<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-01671-5">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>Promotional strategies and new service opportunities in emerging economiesent://SD_ILS/0/SD_ILS:20092482024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Nadda, Vipin, editor. Dadwal, Sumesh, editor. Rahimi, Roya, editor. IGI Global eBooks IGI Global<br/>Yer Numarası HD9980.5 .P76 2017E<br/>ISBN 9781522522072<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-2206-5">Full Text Available From IGI Global 2017 Packages</a><br/>Format: Electronic Resources<br/>Control and structure in a professional service firment://SD_ILS/0/SD_ILS:20106972024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ang, Pauline, active 2015, author. Siti-Nabiha, A.K, author. Phua, Lian-Kee, author. Emerald Emerald Case Studies<br/>Yer Numarası HF5549.2 .M4 A54 2015<br/>ISSN 20450621<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/EEMCS-03-2014-0065">Full Text Available From Emerald Case Studies 2015 Packages</a><br/>Format: Electronic Resources<br/>Hello! And Every Little Thing That Mattersent://SD_ILS/0/SD_ILS:17882272024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Edwards, Kate. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9781137489715<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137489715">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>Business Development Customer-oriented Business Development for successful companiesent://SD_ILS/0/SD_ILS:18845692024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kohne, Andreas. author. SpringerLink (Online service)<br/>Yer Numarası QA75.5 -76.95<br/>ISBN 9783658247263<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-24726-3">Full Text Available From Springer Nature Computer Science 2019 Packages</a><br/>Format: Electronic Resources<br/>Complaint Management and Channel Choice An Analysis of Customer Perceptionsent://SD_ILS/0/SD_ILS:19052952024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Garding, Stefan. author. Bruns, Andrea. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319181790<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-18179-0">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>Customer Relationship Management in the Financial Industry Organizational Processes and Technology Innovationent://SD_ILS/0/SD_ILS:19043642024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rajola, Federico. author. SpringerLink (Online service)<br/>Yer Numarası HG1 -9999<br/>ISBN 9783642355547<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-35554-7">Full Text Available From Springer Nature Business and Economics 2013 Packages</a><br/>Format: Electronic Resources<br/>Engagement of Intercultural Project Customers A Relational Modelent://SD_ILS/0/SD_ILS:17902292024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lückmann, Patrick. author. SpringerLink (Online service)<br/>Yer Numarası HD69 .P75<br/>ISBN 9783030394851<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-39485-1">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Finding New Ways to Engage and Satisfy Global Customers Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC)ent://SD_ILS/0/SD_ILS:17895412024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rossi, Patricia. editor. Krey, Nina. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.32 -.34<br/>ISBN 9783030025687<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-02568-7">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>Handbook of research on promotional strategies and consumer influence in the service sectorent://SD_ILS/0/SD_ILS:20088842024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Panwar, Upendra Singh, 1985- editor. Kumar, Raj, 1959- editor. Ray, Nilanjan, 1984- editor. IGI Global eBooks IGI Global<br/>Yer Numarası HD9980.5 .H357 2016E<br/>ISBN 9781522501442<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-0143-5">Full Text Available From IGI Global 2016 Packages</a><br/>Format: Electronic Resources<br/>Handbook of research on strategic alliances and value co-creation in the service industryent://SD_ILS/0/SD_ILS:20092142024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rozenes, Shai, editor. Cohen, Yuval, editor. IGI Global eBooks IGI Global<br/>Yer Numarası HD69 .S8 H36 2017E<br/>ISBN 9781522520856<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-5225-2084-9">Full Text Available From IGI Global 2017 Packages</a><br/>Format: Electronic Resources<br/>Recommender Systems for Information Providers Designing Customer Centric Paths to Informationent://SD_ILS/0/SD_ILS:19033882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Neumann, Andreas W. author. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783790821345<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-7908-2134-5">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>Marketing, Technology and Customer Commitment in the New Economy Proceedings of the 2005 Academy of Marketing Science (AMS) Annual Conferenceent://SD_ILS/0/SD_ILS:19050732024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Spotts, Harlan E. editor. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783319117799<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-11779-9">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industryent://SD_ILS/0/SD_ILS:18197912024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Faed, Alireza. author. SpringerLink (Online service)<br/>Yer Numarası Q342<br/>ISBN 9783319003245<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-00324-5">Full Text Available From Springer Nature Engineering 2013 Packages</a><br/>Format: Electronic Resources<br/>The Customer Centric Enterprise Advances in Mass Customization and Personalizationent://SD_ILS/0/SD_ILS:19533032024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Tseng, Mitchell M. editor. Piller, Frank. editor. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783642554605<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-55460-5">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Ubiquitous commerce for creating the personalized marketplace concepts for next generation adoptionent://SD_ILS/0/SD_ILS:20069612024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Cho, Vincent, 1963- Hung, Humphry, 1955- Wong, Y. H., 1953- IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .U25 2009E<br/>ISBN 9781605663791<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-378-4">Full Text Available From IGI Global 2009 Packages</a><br/>Format: Electronic Resources<br/>Revolutionize Your Customer Experienceent://SD_ILS/0/SD_ILS:19688162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Shaw, Colin. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230513457<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230513457">Full Text Available From Palgrave Business & Management 2005 Packages</a><br/>Format: Electronic Resources<br/>Social Customer Relationship Management Fundamentals, Applications, Technologiesent://SD_ILS/0/SD_ILS:17899882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Alt, Rainer. author. Reinhold, Olaf. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783030233433<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-23343-3">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>WEBKDD 2001 - Mining Web Log Data Across All Customers Touch Points Third International Workshop, San Francisco, CA, USA, August 26, 2001, Revised Papersent://SD_ILS/0/SD_ILS:19266512024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kohavi, Ron. editor. Masand, Brij M. editor. Spiliopoulou, Myra. editor. Srivastava, Jaideep. editor. SpringerLink (Online service)<br/>Yer Numarası QA75.5 -76.95<br/>ISBN 9783540456407<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/3-540-45640-6">Full Text Available From Springer Nature Computer Science Archive Packages</a><br/>Format: Electronic Resources<br/>Customer Integration in Industrial Innovation Projectsent://SD_ILS/0/SD_ILS:19031192024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sandmeier, Patricia. author. SpringerLink (Online service)<br/>Yer Numarası HD45<br/>ISBN 9783834997463<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-9746-3">Full Text Available From Springer Nature Business and Economics 2008 Packages</a><br/>Format: Electronic Resources<br/>Practical Handbook of CUSTOMER SERVICE OPERATIONSent://SD_ILS/0/SD_ILS:19547012024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Blanding, Warren. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9781461316459<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4613-1645-9">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Gamification and Consumer Engagement Creating Value in Context of ICT Developmentent://SD_ILS/0/SD_ILS:17904952024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Gatautis, Rimantas. editor. Banytė, Jūratė. editor. Vitkauskaitė, Elena. editor. (orcid)0000-0003-3421-4093 SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783030542054<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-54205-4">Full Text Available From Springer Nature Business and Management 2021 Packages</a><br/>Format: Electronic Resources<br/>Digital Customer Experience Engineering Strategies for Creating Effective Digital Experiencesent://SD_ILS/0/SD_ILS:18790032024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Wiedenhoefer, Lars. author. SpringerLink (Online service)<br/>Yer Numarası QA76.9 .U83<br/>ISBN 9781484272435<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-7243-5">Full Text Available From Springer Nature Professional and Applied Computing 2021 Packages</a><br/>Format: Electronic Resources<br/>Understanding Proactive Customer Orientation Construct Development and Managerial Implicationsent://SD_ILS/0/SD_ILS:19038052024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Herhausen, Dennis. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834968913<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-6891-3">Full Text Available From Springer Nature Business and Economics 2011 Packages</a><br/>Format: Electronic Resources<br/>Customer Loyalty A Guide for Time Travelersent://SD_ILS/0/SD_ILS:19688672024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Robinson, S. author. Etherington, L. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230513037<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230513037">Full Text Available From Palgrave Business & Management 2006 Packages</a><br/>Format: Electronic Resources<br/>The Company that Breathes Every Job has a Customerent://SD_ILS/0/SD_ILS:19529692024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hartz, Peter. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9783642802607<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-80260-7">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Customer Needs and Solutionsent://SD_ILS/0/SD_ILS:19847632024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ding, Min. editor. Springer Journals SpringerLink Journals SpringerLink (Online service)<br/>Yer Numarası XX(1984763.1)<br/>ISSN 21962928<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=http://link.springer.com/journal/40547">Full Text Available From SpringerLink Journals</a><br/>Format: Electronic Resources<br/>Service Engineering for Gastronomic Sciences An Interdisciplinary Approach for Food Studyent://SD_ILS/0/SD_ILS:17901452024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Shimmura, Takeshi. editor. Nonaka, Tomomi. editor. Kunieda, Satomi. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9789811553219<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-15-5321-9">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Demand Fulfillment in Multi-Stage Customer Hierarchiesent://SD_ILS/0/SD_ILS:19050252024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Vogel, Sebastian. author. SpringerLink (Online service)<br/>Yer Numarası TS155 -194<br/>ISBN 9783658028640<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-02864-0">Full Text Available From Springer Nature Business and Economics 2014 Packages</a><br/>Format: Electronic Resources<br/>The DNA of Customer Experience How Emotions Drive Valueent://SD_ILS/0/SD_ILS:19689102024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Shaw, C. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9780230210813<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230210813">Full Text Available From Palgrave Business & Management 2007 Packages</a><br/>Format: Electronic Resources<br/>Artificial Intelligence for Customer Relationship Management Solving Customer Problemsent://SD_ILS/0/SD_ILS:18863802024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Galitsky, Boris. author. SpringerLink (Online service)<br/>Yer Numarası QA76.9 .U83<br/>ISBN 9783030616410<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-61641-0">Full Text Available From Springer Nature Computer Science 2021 Packages</a><br/>Format: Electronic Resources<br/>Breaking Through Implementing Customer Focus in Enterprisesent://SD_ILS/0/SD_ILS:19703402024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Vandermerwe, S. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230514300<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230514300">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Emergent strategies for e-business processes, services, and implications advancing corporate frameworksent://SD_ILS/0/SD_ILS:20068012024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lee, In, 1958- IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .E48 2009E<br/>ISBN 9781605661551<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-154-4">Full Text Available From IGI Global 2009 Packages</a><br/>Format: Electronic Resources<br/>Database Marketing Analyzing and Managing Customersent://SD_ILS/0/SD_ILS:19029422024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Blattberg, Robert C. author. Kim, Byung-Do. author. Neslin, Scott A. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.2 -.34<br/>ISBN 9780387725796<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-0-387-72579-6">Full Text Available From Springer Nature Business and Economics 2008 Packages</a><br/>Format: Electronic Resources<br/>The Power of Customer Misbehavior Drive Growth and Innovation by Learning from Your Customersent://SD_ILS/0/SD_ILS:19697712024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Fisher, Michael. author. Abbott, Martin. author. Lyytinen, Kalle. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.2 -5415.34<br/>ISBN 9781137348920<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137348920">Full Text Available From Palgrave Business & Management 2014 Packages</a><br/>Format: Electronic Resources<br/>Power Quality Enhancement Using Custom Power Devicesent://SD_ILS/0/SD_ILS:19186472024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ghosh, Arindam. author. Ledwich, Gerard. author. SpringerLink (Online service)<br/>Yer Numarası TK1 -9971<br/>ISBN 9781461511533<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4615-1153-3">Full Text Available From Springer Nature Engineering Archive Packages</a><br/>Format: Electronic Resources<br/>Impacts of Customer Relationship Management on Development of Corporationsent://SD_ILS/0/SD_ILS:17909382024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Moser, Martin A. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9783658358358<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-35835-8">Full Text Available From Springer Nature Business and Management 2021 Packages</a><br/>Format: Electronic Resources<br/>Hedonism, Utilitarianism, and Consumer Behavior Exploring the Consequences of Customer Orientationent://SD_ILS/0/SD_ILS:17900402024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Scarpi, Daniele. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783030438760<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-43876-0">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Customer Loyalty and Successent://SD_ILS/0/SD_ILS:19702712024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lynch, J. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230374713<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230374713">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Building Digital Ecosystem Architectures A Guide to Enterprise Architecting Digital Technologies in the Digital Enterpriseent://SD_ILS/0/SD_ILS:17883202024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Skilton, Mark. author. SpringerLink (Online service)<br/>Yer Numarası HD45<br/>ISBN 9781137554123<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137554123">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>The Customer is NOT Always Right? Marketing Orientations in a Dynamic Business World Proceedings of the 2011 World Marketing Congressent://SD_ILS/0/SD_ILS:17886552024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Campbell, Colin L. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.32 -.34<br/>ISBN 9783319500089<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-50008-9">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Building Custom Tasks for SQL Server Integration Services The Power of .NET for ETL for SQL Server 2019 and Beyondent://SD_ILS/0/SD_ILS:18789002024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Leonard, Andy. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781484264829<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-6482-9">Full Text Available From Springer Nature Professional and Applied Computing 2021 Packages</a><br/>Format: Electronic Resources<br/>Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Qualityent://SD_ILS/0/SD_ILS:19034782024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Grigoroudis, Evangelos. author. Siskos, Yannis. author. SpringerLink (Online service)<br/>Yer Numarası HF5438.4<br/>ISBN 9781441916402<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4419-1640-2">Full Text Available From Springer Nature Business and Economics 2010 Packages</a><br/>Format: Electronic Resources<br/>Customer-based IP Service Monitoring with Mobile Software Agentsent://SD_ILS/0/SD_ILS:19270362024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Günter, Manuel. author. SpringerLink (Online service)<br/>Yer Numarası QA75.5 -76.95<br/>ISBN 9783034881852<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-0348-8185-2">Full Text Available From Springer Nature Computer Science Archive Packages</a><br/>Format: Electronic Resources<br/>The Relationship Marketer Rethinking Strategic Relationship Marketingent://SD_ILS/0/SD_ILS:19032992024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hougaard, Soren. author. Bjerre, Mogens. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783642032431<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-03243-1">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>The Customer's Victory From Corporation to Co-operationent://SD_ILS/0/SD_ILS:19703132024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Dupuy, F. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230509696<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230509696">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Changing the Rules of the Game Economic, Management and Emerging Issues in the Computer Games Industryent://SD_ILS/0/SD_ILS:19696792024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hotho, S. editor. McGregor, N. editor. SpringerLink (Online service)<br/>Yer Numarası HQ793 -799.2<br/>ISBN 9781137318411<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137318411">Full Text Available From Palgrave Business & Management 2013 Packages</a><br/>Format: Electronic Resources<br/>Net worth : shaping markets when customers make the rulesent://SD_ILS/0/SD_ILS:78722024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hagel, John. Singer, Marc.<br/>Yer Numarası HF5415.124 .H33 1999<br/>ISBN 9780875848891<br/>Format: Books<br/>The Right Sensory Mix Targeting Consumer Product Development Scientificallyent://SD_ILS/0/SD_ILS:19035892024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Derval, Diana. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783642120930<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-12093-0">Full Text Available From Springer Nature Business and Economics 2010 Packages</a><br/>Format: Electronic Resources<br/>Excellence in Sales Optimising Customer and Sales Managementent://SD_ILS/0/SD_ILS:19033402024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Dannenberg, Holger. author. Zupancic, Dirk. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834987822<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-8782-2">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>Marketing 2.0 Strategies for Closer Customer Relationshipsent://SD_ILS/0/SD_ILS:19557272024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Corbae, Gerald. author. Jensen, Jacob B. author. Schneider, Dirk. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783540247838<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-540-24783-8">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Building Great Customer Experiencesent://SD_ILS/0/SD_ILS:19706752024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Shaw, Colin. author. Ivens, John. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9780230554719<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230554719">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Emotional Engineering, Vol.5ent://SD_ILS/0/SD_ILS:18106182024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Fukuda, Shuichi. editor. SpringerLink (Online service)<br/>Yer Numarası TA174<br/>ISBN 9783319531953<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-53195-3">Full Text Available From Springer Nature Engineering 2017 Packages</a><br/>Format: Electronic Resources<br/>Agile Product Development How to Design Innovative Products That Create Customer Valueent://SD_ILS/0/SD_ILS:18774262024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Varma, Tathagat. author. SpringerLink (Online service)<br/>Yer Numarası QA76.758<br/>ISBN 9781484210673<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-1067-3">Full Text Available From Springer Nature Professional and Applied Computing 2015 Packages</a><br/>Format: Electronic Resources<br/>Customer Knowledge Management Improving Customer Relationship through Knowledge Applicationent://SD_ILS/0/SD_ILS:19037832024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Wilde, Silvio. author. SpringerLink (Online service)<br/>Yer Numarası HD30.2<br/>ISBN 9783642164750<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-16475-0">Full Text Available From Springer Nature Business and Economics 2011 Packages</a><br/>Format: Electronic Resources<br/>Sense and Respond The Journey to Customer Purposeent://SD_ILS/0/SD_ILS:19687882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Parry, S. author. Barlow, S. author. Faulkner, M. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230508149<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230508149">Full Text Available From Palgrave Business & Management 2005 Packages</a><br/>Format: Electronic Resources<br/>Essentials of CRM : a guide to customer relationship managementent://SD_ILS/0/SD_ILS:82752024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Bergeron, Bryan P.<br/>Yer Numarası HF5415.5 .B454 2002<br/>ISBN 9780471206033<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/bios/wiley044/2001008002.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/description/wiley036/2001008002.html">Publisher description</a>
<a href="http://www.loc.gov/catdir/toc/wiley021/2001008002.html">Table of contents</a><br/>Format: Books<br/>Beginning ASP.NET 2.0 E-Commerce in C# 2005 From Novice to Professionalent://SD_ILS/0/SD_ILS:18758912024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Darie, Cristian. author. Watson, Karli. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781430200796<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-0079-6">Full Text Available From Springer Nature Professional and Applied Computing 2006 Packages</a><br/>Format: Electronic Resources<br/>The Future of Retail Bankingent://SD_ILS/0/SD_ILS:19645882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar DiVanna, J. author. SpringerLink (Online service)<br/>Yer Numarası HG1501 -3550<br/>ISBN 9780230509566<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230509566">Full Text Available From Palgrave Economics & Finance Archive Packages</a><br/>Format: Electronic Resources<br/>Humanoid Service Robots Customer Expectations and Customer Responsesent://SD_ILS/0/SD_ILS:17908462024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Merkle, Moritz. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9783658344405<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-34440-5">Full Text Available From Springer Nature Business and Management 2021 Packages</a><br/>Format: Electronic Resources<br/>Creating Customer Value Through Strategic Marketing Planning A Management Approachent://SD_ILS/0/SD_ILS:19537072024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Nijssen, Edwin J. author. Frambach, Ruud T. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9781475732771<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4757-3277-1">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>The Psychology of Customer Care A Revolutionary Approachent://SD_ILS/0/SD_ILS:19701872024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lynch, J. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9780230375321<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230375321">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>How Gangs Work An Ethnography of Youth Violenceent://SD_ILS/0/SD_ILS:19711102024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Densley, J. author. SpringerLink (Online service)<br/>Yer Numarası HQ793 -799.2<br/>ISBN 9781137271518<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137271518">Full Text Available From Palgrave Social Sciences 2013 Packages</a><br/>Format: Electronic Resources<br/>The valuation of goods for customs purposesent://SD_ILS/0/SD_ILS:19540342024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pagter, Henk. author. SpringerLink (Online service)<br/>Yer Numarası HJ9 -9940<br/>ISBN 9789401745109<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-94-017-4510-9">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Customer Oriented Product Design Intelligent and Fuzzy Techniquesent://SD_ILS/0/SD_ILS:18533862024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kahraman, Cengiz. editor. Cebi, Selcuk. editor. SpringerLink (Online service)<br/>Yer Numarası Q342<br/>ISBN 9783030421885<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-42188-5">Full Text Available From Springer Nature Intelligent Technologies and Robotics 2020 Packages</a><br/>Format: Electronic Resources<br/>Wonder Woman Marketing Secrets for the Trillion Dollar Customerent://SD_ILS/0/SD_ILS:19690422024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ellwood, I. author. Shekar, S. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9780230594036<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230594036">Full Text Available From Palgrave Business & Management 2008 Packages</a><br/>Format: Electronic Resources<br/>Building Brands Directly Creating Business Value from Customer Relationshipsent://SD_ILS/0/SD_ILS:19705562024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pearson, Stewart. author. SpringerLink (Online service)<br/>Yer Numarası HD30.3 -.36<br/>ISBN 9781349137718<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-349-13771-8">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Contemporary issues in digital marketingent://SD_ILS/0/SD_ILS:20158852024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Niininen, Outi, editor. Taylor & Francis Group Taylor & Francis e-Books<br/>Yer Numarası HF5415.1265 .C66 2021<br/>ISBN 9781003093909 9781000488494 9781000488456<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4324/9781003093909">Full Text Available From Taylor & Francis Open Access e-Books</a><br/>Format: Electronic Resources<br/>Breaking Through, 2nd Edition Implementing Disruptive Customer Centricityent://SD_ILS/0/SD_ILS:19698152024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Vandermerwe, S. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9781137395511<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137395511">Full Text Available From Palgrave Business & Management 2014 Packages</a><br/>Format: Electronic Resources<br/>Analytical CRM Developing and Maintaining Profitable Customer Relationships in Non-Contractual Settingsent://SD_ILS/0/SD_ILS:19033962024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Wübben, Markus. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834981219<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-8121-9">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>Customer Relationship Management The Ultimate Guide to the Efficient Use of CRMent://SD_ILS/0/SD_ILS:19218902024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Education, SCN. author. SpringerLink (Online service)<br/>Yer Numarası T1 -995<br/>ISBN 9783322849618<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-322-84961-8">Full Text Available From Springer Nature Engineering Archive Packages</a><br/>Format: Electronic Resources<br/>Food and Nutrition Customs and cultureent://SD_ILS/0/SD_ILS:19591612024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Fieldhouse, Paul. author. SpringerLink (Online service)<br/>Yer Numarası GN550 -674<br/>ISBN 9781489932563<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4899-3256-3">Full Text Available From Springer Nature Humanities, Social Sciences and Law Archive Packages</a><br/>Format: Electronic Resources<br/>Enlightened Marketing in Challenging Times Proceedings of the 2019 AMS World Marketing Congress (WMC)ent://SD_ILS/0/SD_ILS:17903542024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pantoja, Felipe. editor. Wu, Shuang. editor. Krey, Nina. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783030425456<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-42545-6">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Specialty shop retailing : how to run your own storeent://SD_ILS/0/SD_ILS:83862024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Schroeder, Carol L.<br/>Yer Numarası HF5429 .S35 1997<br/>ISBN 9780471147213<br/>Elektronik Erişim <a href="http://www.loc.gov/catdir/toc/onix03/96041395.html">Table of Contents only</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0607/96041395-b.html">Contributor biographical information</a>
<a href="http://www.loc.gov/catdir/enhancements/fy0607/96041395-d.html">Publisher description</a><br/>Format: Books<br/>Ethical Banking Surviving in an Age of Defaultent://SD_ILS/0/SD_ILS:19706222024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Lynch, James J. author. SpringerLink (Online service)<br/>Yer Numarası HB172.5<br/>ISBN 9781349217106<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-349-21710-6">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>The CRM handbook : a business guide to customer relationship managementent://SD_ILS/0/SD_ILS:82802024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Dychâe, Jill.<br/>Yer Numarası HF5415.5 .D93 2002<br/>ISBN 9780201730623<br/>Format: Books<br/>Augmenting Customer Experience with SharePoint Online Building Portals and Practices to Improve Usabilityent://SD_ILS/0/SD_ILS:18784952024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Waghmare, Charles. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781484255346<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-5534-6">Full Text Available From Springer Nature Professional and Applied Computing 2020 Packages</a><br/>Format: Electronic Resources<br/>The Community Manager's Playbook How to Build Brand Awareness and Customer Engagementent://SD_ILS/0/SD_ILS:19051552024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Perkins, Lauren. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9781430249962<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-4996-2">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>Marketing Through Turbulent Timesent://SD_ILS/0/SD_ILS:19692242024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Darroch, Jenny. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9780230251182<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230251182">Full Text Available From Palgrave Business & Management 2010 Packages</a><br/>Format: Electronic Resources<br/>Automotive Development Processes Processes for Successful Customer Oriented Vehicle Developmentent://SD_ILS/0/SD_ILS:18171302024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Weber, Julian. author. SpringerLink (Online service)<br/>Yer Numarası TA174<br/>ISBN 9783642012532<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-01253-2">Full Text Available From Springer Nature Engineering 2009 Packages</a><br/>Format: Electronic Resources<br/>A Risk-Benefit Perspective on Early Customer Integrationent://SD_ILS/0/SD_ILS:19028712024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kausch, Christoph. author. SpringerLink (Online service)<br/>Yer Numarası HD58.8<br/>ISBN 9783790819625<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-7908-1962-5">Full Text Available From Springer Nature Business and Economics 2007 Packages</a><br/>Format: Electronic Resources<br/>Levels of Corporate Globalization Developing a Measurement Scale for Global Customer Managementent://SD_ILS/0/SD_ILS:19703232024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kuchinka, P. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9780230511316<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230511316">Full Text Available From Palgrave Business & Management Archive Packages</a><br/>Format: Electronic Resources<br/>Additive Manufacturing of Metals From Fundamental Technology to Rocket Nozzles, Medical Implants, and Custom Jewelryent://SD_ILS/0/SD_ILS:17938742024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Milewski, John O. author. SpringerLink (Online service)<br/>Yer Numarası TA459 -492<br/>ISBN 9783319582054<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-58205-4">Full Text Available From Springer Nature Chemistry and Materials Science 2017 Packages</a><br/>Format: Electronic Resources<br/>Trust-Based Selling Finding and Keeping Customers for Lifeent://SD_ILS/0/SD_ILS:19053192024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Monty, David A. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9781484208748<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-0874-8">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>The Experience Logic as a New Perspective for Marketing Management From Theory to Practical Applications in Different Sectorsent://SD_ILS/0/SD_ILS:17890642024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Pencarelli, Tonino. editor. Forlani, Fabio. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319775500<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-77550-0">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Which Customers Pay? Predicting Value Pre and Post Salesent://SD_ILS/0/SD_ILS:17903882024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Beirau, David. author. SpringerLink (Online service)<br/>Yer Numarası HF5438.4<br/>ISBN 9783658281373<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-28137-3">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conferenceent://SD_ILS/0/SD_ILS:17891062024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Krey, Nina. editor. Rossi, Patricia. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319991818<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-99181-8">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Emerging innovative marketing strategies in the tourism industryent://SD_ILS/0/SD_ILS:20086732024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ray, Nilanjan, 1984- editor. IGI Global eBooks IGI Global<br/>Yer Numarası G155 .A1 E42853 2015E<br/>ISBN 9781466687004<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-8699-1">Full Text Available From IGI Global 2015 Packages</a><br/>Format: Electronic Resources<br/>Customer-Supplier Relationships in B2B An Interaction Perspective on Actors in Business Networksent://SD_ILS/0/SD_ILS:17900342024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar La Rocca, Antonella. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783030409937<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-40993-7">Full Text Available From Springer Nature Business and Management 2020 Packages</a><br/>Format: Electronic Resources<br/>Global Price Fixing Our Customers are the Enemyent://SD_ILS/0/SD_ILS:19537762024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Connor, John M. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9781461302933<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4613-0293-3">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Web technologies for commerce and services onlineent://SD_ILS/0/SD_ILS:20104662024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Khosrowpour, Mehdi, 1951- IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .W423 2008E<br/>ISBN 9781599048246<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-59904-822-2">Full Text Available From IGI Global 2008 Packages</a><br/>Format: Electronic Resources<br/>International Custom and the Continental Shelf A Study in the Dynamics of Customary Rules of International Lawent://SD_ILS/0/SD_ILS:19603532024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Slouka, Zdenek J. author. SpringerLink (Online service)<br/>Yer Numarası K7000 -7720.22<br/>ISBN 9789401192101<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-94-011-9210-1">Full Text Available From Springer Nature Humanities, Social Sciences and Law Archive Packages</a><br/>Format: Electronic Resources<br/>Designing and implementing IP/MPLS-based Ethernet Layer 2 VPN services : an advanced guide for VPLS and VLLent://SD_ILS/0/SD_ILS:551202024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Xu, Lisun.<br/>Yer Numarası TK5105.875.E87 X8 2010<br/>ISBN 9780470456569<br/>Format: Books<br/>Principles of marketingent://SD_ILS/0/SD_ILS:11719082024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kotler, Philip. Armstrong, Gary (Gary M.)<br/>Yer Numarası HF5415 .K636 2001<br/>ISBN 9780130263124 9780130283290 9780130883681 9780130883797<br/>Format: Books<br/>Marketing management : an Asian perspectiveent://SD_ILS/0/SD_ILS:80852024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kotler, Philip.<br/>Yer Numarası HF5415.13 .M3524 1996<br/>ISBN 9780132548977<br/>Format: Books<br/>Law and Custom in Burma and the Burmese Familyent://SD_ILS/0/SD_ILS:19561502024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Maung Maung. author. SpringerLink (Online service)<br/>Yer Numarası K623 -968<br/>ISBN 9789401192576<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-94-011-9257-6">Full Text Available From Springer Nature Humanities, Social Sciences and Law Archive Packages</a><br/>Format: Electronic Resources<br/>Süleymaniye Mosqueent://SD_ILS/0/SD_ILS:5324312024-11-12T23:53:40Z2024-11-12T23:53:40ZYer Numarası DR726 .S85<br/>Elektronik Erişim <a href="http://digital.isikun.edu.tr/poster/suleymaniye.jpg">View the poster</a><br/>Format: Video disc<br/>Customer Engagement Marketingent://SD_ILS/0/SD_ILS:17890132024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Palmatier, Robert W. editor. Kumar, V. editor. Harmeling, Colleen M. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319619859<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-61985-9">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Empowering Brands with Customer Integration Classification, Benefits and Success Factorsent://SD_ILS/0/SD_ILS:17883072024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sesselmann, Jörg. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783658116392<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-11639-2">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>The Superpromoter The Power of Enthusiasment://SD_ILS/0/SD_ILS:19693302024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Vogelaar, R. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9780230298132<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230298132">Full Text Available From Palgrave Business & Management 2011 Packages</a><br/>Format: Electronic Resources<br/>Collaborative Customer Relationship Management Taking CRM to the Next Levelent://SD_ILS/0/SD_ILS:19542252024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kracklauer, Alexander H. editor. Mills, D. Quinn. editor. Seifert, Dirk. editor. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783540247104<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-540-24710-4">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>The Effects of Cause-Related Marketing on Customers' Attitudes and Buying Behaviorent://SD_ILS/0/SD_ILS:19041322024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Steckstor, Denise. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834970787<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-7078-7">Full Text Available From Springer Nature Business and Economics 2012 Packages</a><br/>Format: Electronic Resources<br/>Judicial Practice, Customary International Criminal Law and Nullum Crimen Sine Legeent://SD_ILS/0/SD_ILS:18515492024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Rauter, Thomas. author. SpringerLink (Online service)<br/>Yer Numarası KZ7000 -7500<br/>ISBN 9783319644776<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-64477-6">Full Text Available From Springer Nature Law and Criminology 2017 Packages</a><br/>Format: Electronic Resources<br/>Marketing Wisdoment://SD_ILS/0/SD_ILS:17894982024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kompella, Kartikeya. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.1265<br/>ISBN 9789811077241<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-10-7724-1">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>The Influence of Culture and Personality on Customer Satisfaction An Empirical Analysis across Countriesent://SD_ILS/0/SD_ILS:17885012024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Krüger, Franziska. author. SpringerLink (Online service)<br/>Yer Numarası HD62.4 -62.45<br/>ISBN 9783658125578<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-12557-8">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>Customer Retention in the Automotive Industry Quality, Satisfaction and Loyaltyent://SD_ILS/0/SD_ILS:19538302024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Johnson, Michael D. editor. Herrmann, Andreas. editor. Huber, Frank. editor. Gustafsson, Anders. editor. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9783322845092<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-322-84509-2">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Youth Mediations and Affective Relationsent://SD_ILS/0/SD_ILS:18742292024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Driver, Susan. editor. Coulter, Natalie. editor. SpringerLink (Online service)<br/>Yer Numarası HQ793 -799.2<br/>ISBN 9783319989716<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-98971-6">Full Text Available From Springer Nature Literature, Cultural and Media Studies 2018 Packages</a><br/>Format: Electronic Resources<br/>Serviceology for Services 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedingsent://SD_ILS/0/SD_ILS:18449912024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hara, Yoshinori. editor. Karagiannis, Dimitris. editor. SpringerLink (Online service)<br/>Yer Numarası QA76.758<br/>ISBN 9783319612409<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-61240-9">Full Text Available From Springer Nature Computer Science 2017 Packages</a><br/>Format: Electronic Resources<br/>Advances in Islamic finance, marketing, and management : an Asian perspectiveent://SD_ILS/0/SD_ILS:20108832024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Mutum, Dilip S., editor. Butt, Mohammad Mohsin, editor. Rashid, Mamunur, editor. Emerald Business, Management & Economics Emerald e-Books<br/>Yer Numarası HG3968 .A38 2016<br/>ISBN 9781786358981<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/9781786358981">Full Text Available From Emerald Business, Management & Economics 2016 Packages</a><br/>Format: Electronic Resources<br/>Technology Acceptance of Connected Services in the Automotive Industryent://SD_ILS/0/SD_ILS:19033712024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hiraoka, Clemens. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783834983091<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-8309-1">Full Text Available From Springer Nature Business and Economics 2009 Packages</a><br/>Format: Electronic Resources<br/>Harvard business review on customer relationship management.ent://SD_ILS/0/SD_ILS:82812024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Harvard Business School Press.<br/>Yer Numarası HF5414.5 .H37 2002<br/>ISBN 9781578516995<br/>Format: Books<br/>Intracerebral Hemorrhage Therapeutics Concepts and Customsent://SD_ILS/0/SD_ILS:18611892024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ovbiagele, Bruce. editor. Qureshi, Adnan I. editor. SpringerLink (Online service)<br/>Yer Numarası RC346 -429.2<br/>ISBN 9783319770635<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-77063-5">Full Text Available From Springer Nature Medicine 2018 Packages</a><br/>Format: Electronic Resources<br/>Firm Competitive Advantage Through Relationship Management A Theory for Successful Sustainable Growthent://SD_ILS/0/SD_ILS:17905292024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Deszczyński, Bartosz. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783030673383<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-67338-3">Full Text Available From Springer Nature Business and Management 2021 Packages</a><br/>Format: Electronic Resources<br/>Pop-up Retailing Managerial and Strategic Perspectivesent://SD_ILS/0/SD_ILS:17890432024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Warnaby, Gary. author. Shi, Charlotte. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9783319713748<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-71374-8">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Energy Branding Harnessing Consumer Powerent://SD_ILS/0/SD_ILS:17887432024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Larsen, Friðrik. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.1255<br/>ISBN 9783319571980<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-57198-0">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Value Chain Marketing A Marketing Strategy to Overcome Immediate Customer Innovation Resistanceent://SD_ILS/0/SD_ILS:19054332024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Hintze, Stephanie. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783319113760<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-11376-0">Full Text Available From Springer Nature Business and Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>The Trust Factor Negotiating in SMARTnershipent://SD_ILS/0/SD_ILS:19696592024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Jensen, Keld. author. SpringerLink (Online service)<br/>Yer Numarası HF5387 -5387.5<br/>ISBN 9781137333681<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137333681">Full Text Available From Palgrave Business & Management 2013 Packages</a><br/>Format: Electronic Resources<br/>Business Process Mapping Workbook Improving Customer Satisfactionent://SD_ILS/0/SD_ILS:19897752024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Jacka, J. Mike Keller, Paulette J. Wiley Online Library Wiley Online Library e-Books<br/>Yer Numarası XX(1989775.1)<br/>ISBN 9781119198406<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1002/9781119198406">Full Text Available From Wiley Online Library e-Books</a><br/>Format: Electronic Resources<br/>From Customer Retention to a Holistic Stakeholder Management System Living a Visionent://SD_ILS/0/SD_ILS:19031052024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Huber, Margit. editor. O'Gorman, Susanne. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783540774303<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-540-77430-3">Full Text Available From Springer Nature Business and Economics 2008 Packages</a><br/>Format: Electronic Resources<br/>E-commerce for organizational development and competitive advantageent://SD_ILS/0/SD_ILS:20080522024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Khosrowpour, Mehdi, 1951- IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .E1856 2013E<br/>ISBN 9781466636231<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-3622-4">Full Text Available From IGI Global 2013 Packages</a><br/>Format: Electronic Resources<br/>Eski zamanlarda İstanbul hayatıent://SD_ILS/0/SD_ILS:5327452024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Ali Rıza, Balıkhane Nazırı.<br/>Yer Numarası DR726.A44 2001<br/>ISBN 9789757321330<br/>Format: Books<br/>Political Engagement Amongst Ethnic Minority Young People Making a Differenceent://SD_ILS/0/SD_ILS:19712752024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar O´Toole, T. author. Gale, R. author. SpringerLink (Online service)<br/>Yer Numarası HV70 -72<br/>ISBN 9781137313317<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137313317">Full Text Available From Palgrave Social Sciences 2013 Packages</a><br/>Format: Electronic Resources<br/>The quest for loyalty : creating value through partnershipent://SD_ILS/0/SD_ILS:82862024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Reichheld, Frederick F.<br/>Yer Numarası HF5415.5 .Q47 1996<br/>ISBN 9780875847450<br/>Format: Books<br/>The Post-Pandemic Business Playbook Customer-Centric Solutions to Help Your Firm Growent://SD_ILS/0/SD_ILS:17909812024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Mintz, Ofer. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9789811658686<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-16-5868-6">Full Text Available From Springer Nature Business and Management 2021 Packages</a><br/>Format: Electronic Resources<br/>Extending the Business Network Approach New Territories, New Technologies, New Termsent://SD_ILS/0/SD_ILS:17882562024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Thilenius, Peter. editor. Pahlberg, Cecilia. editor. Havila, Virpi. editor. SpringerLink (Online service)<br/>Yer Numarası HF1365<br/>ISBN 9781137537652<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/978-1-137-53765-2">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>Medical Office Management Developing and Managing Systems with High Quality Customer Serviceent://SD_ILS/0/SD_ILS:18596442024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Campiolo, Márcia R. F. author. SpringerLink (Online service)<br/>Yer Numarası RA5<br/>ISBN 9783319138879<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-13887-9">Full Text Available From Springer Nature Medicine 2016 Packages</a><br/>Format: Electronic Resources<br/>Online Channel Integration Value Creation and Customer Reactions in Online and Physical Storesent://SD_ILS/0/SD_ILS:19047272024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Binder, Jochen. author. SpringerLink (Online service)<br/>Yer Numarası HF4999.2 -6182<br/>ISBN 9783658045739<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-658-04573-9">Full Text Available From Springer Nature Business and Economics 2014 Packages</a><br/>Format: Electronic Resources<br/>The Dominant Influence of Marketing in the 21st Century The Marketing Leviathanent://SD_ILS/0/SD_ILS:19696572024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kitchen, P. editor. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9781137322630<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137322630">Full Text Available From Palgrave Business & Management 2013 Packages</a><br/>Format: Electronic Resources<br/>Customer Sense How the 5 Senses Influence Buying Behaviorent://SD_ILS/0/SD_ILS:19697072024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Krishna, Aradhna. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9781137346056<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137346056">Full Text Available From Palgrave Business & Management 2013 Packages</a><br/>Format: Electronic Resources<br/>Beginning ASP.NET E-Commerce in C# From Novice to Professionalent://SD_ILS/0/SD_ILS:18762592024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Watson, Karli. author. Darie, Cristian. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781430210733<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-1073-3">Full Text Available From Springer Nature Professional and Applied Computing 2009 Packages</a><br/>Format: Electronic Resources<br/>Success with Microsoft Dynamics CRM 4.0 Implementing Customer Relationship Managementent://SD_ILS/0/SD_ILS:18763462024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Yetter, Aaron. author. Mathena, Justin. author. Hostetler, Hoss. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781430216056<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-1605-6">Full Text Available From Springer Nature Professional and Applied Computing 2009 Packages</a><br/>Format: Electronic Resources<br/>Estimation of Willingness-to-Pay Theory, Measurement, Applicationent://SD_ILS/0/SD_ILS:19026582024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Breidert, Christoph. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9783835092440<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8350-9244-0">Full Text Available From Springer Nature Business and Economics 2006 Packages</a><br/>Format: Electronic Resources<br/>The Mazzel Ritual Culture, Customs and Crime in the Diamond Tradeent://SD_ILS/0/SD_ILS:18473972024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Siegel, Dina. author. SpringerLink (Online service)<br/>Yer Numarası GN<br/>ISBN 9780387959603<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-0-387-95960-3">Full Text Available From Springer Nature Humanities, Social Sciences and Law 2009 Packages</a><br/>Format: Electronic Resources<br/>Brand Choice Revealing Customers' Unconscious-Automatic and Strategic Thinking Processesent://SD_ILS/0/SD_ILS:19688182024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Trappey, Randolph J. author. Woodside, A. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9780230514201<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230514201">Full Text Available From Palgrave Business & Management 2005 Packages</a><br/>Format: Electronic Resources<br/>Mistreatment in organizationsent://SD_ILS/0/SD_ILS:20108532024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Perrewe, Pamela L. Halbesleben, Jonathon R. B. Rosen, Christopher C. Emerald Business, Management & Economics Emerald e-Books<br/>Yer Numarası HF5549.5 .E43 M57 2015<br/>ISBN 9781785601163<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1108/S1479-3555201513">Full Text Available From Emerald Business, Management & Economics 2015 Packages</a><br/>Format: Electronic Resources<br/>Temporal Modelling of Customer Behaviourent://SD_ILS/0/SD_ILS:18533162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Luo, Ling. author. SpringerLink (Online service)<br/>Yer Numarası Q342<br/>ISBN 9783030182892<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-18289-2">Full Text Available From Springer Nature Intelligent Technologies and Robotics 2020 Packages</a><br/>Format: Electronic Resources<br/>Recommender System for Improving Customer Loyaltyent://SD_ILS/0/SD_ILS:18531062024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Tarnowska, Katarzyna. author. Ras, Zbigniew W. author. Daniel, Lynn. author. SpringerLink (Online service)<br/>Yer Numarası Q342<br/>ISBN 9783030134389<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-13438-9">Full Text Available From Springer Nature Intelligent Technologies and Robotics 2020 Packages</a><br/>Format: Electronic Resources<br/>Pro .NET 5 Custom Libraries Implementing Custom .NET Data Typesent://SD_ILS/0/SD_ILS:18786722024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Villela, Roger. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781484263914<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-6391-4">Full Text Available From Springer Nature Professional and Applied Computing 2020 Packages</a><br/>Format: Electronic Resources<br/>Customer Relationship Management Concept, Strategy, and Toolsent://SD_ILS/0/SD_ILS:17894062024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kumar, V. author. Reinartz, Werner. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783662553817<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-662-55381-7">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Advances in Chinese Brand Managementent://SD_ILS/0/SD_ILS:17885852024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Balmer, John M. T. editor. Chen, Weifeng. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9781352000115<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/978-1-352-00011-5">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Brand Hate Navigating Consumer Negativity in the Digital Worldent://SD_ILS/0/SD_ILS:17885122024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kucuk, S. Umit. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783319415192<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-41519-2">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>Customer relationship management strategies in the digital eraent://SD_ILS/0/SD_ILS:20085732024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Nasir, Süphan, 1978- author. IGI Global eBooks IGI Global<br/>Yer Numarası HF5415.5 .N247 2015E<br/>ISBN 9781466682320<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-4666-8231-3">Full Text Available From IGI Global 2015 Packages</a><br/>Format: Electronic Resources<br/>The Vulnerability of Corporate Reputation Leadership for Sustainable Long-Term Valueent://SD_ILS/0/SD_ILS:19700622024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Verhezen, Peter. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9781137547378<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137547378">Full Text Available From Palgrave Business & Management 2015 Packages</a><br/>Format: Electronic Resources<br/>The Silver Market Phenomenon Marketing and Innovation in the Aging Societyent://SD_ILS/0/SD_ILS:19038772024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kohlbacher, Florian. editor. Herstatt, Cornelius. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9783642143380<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-14338-0">Full Text Available From Springer Nature Business and Economics 2011 Packages</a><br/>Format: Electronic Resources<br/>Creative Cost-Benefits Reinvention How to Reverse Commoditization Hell in the Age of Customer Capitalisment://SD_ILS/0/SD_ILS:19692052024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Dussart, C. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9780230114630<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230114630">Full Text Available From Palgrave Business & Management 2010 Packages</a><br/>Format: Electronic Resources<br/>User Interfaces in C# Windows Forms and Custom Controlsent://SD_ILS/0/SD_ILS:19459432024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar MacDonald, Matthew. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781430208372<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-0837-2">Full Text Available From Springer Nature Professional and Applied Computing Archive Packages</a><br/>Format: Electronic Resources<br/>Transformational Sales Making a Difference with Strategic Customersent://SD_ILS/0/SD_ILS:17885302024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kotler, Philip. author. Dingena, Marian. author. Pfoertsch, Waldemar. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9783319206066<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-20606-6">Full Text Available From Springer Nature Business and Management 2016 Packages</a><br/>Format: Electronic Resources<br/>Managing Challenging Clients Building Effective Relationships with Difficult Customersent://SD_ILS/0/SD_ILS:19694622024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Oade, A. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9780230358997<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230358997">Full Text Available From Palgrave Business & Management 2012 Packages</a><br/>Format: Electronic Resources<br/>How to Win Customers in the Digital World Total Action or Fatal Inactionent://SD_ILS/0/SD_ILS:19537972024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Vervest, Peter. author. Dunn, Al. author. SpringerLink (Online service)<br/>Yer Numarası HD28 -70<br/>ISBN 9783642571411<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-642-57141-1">Full Text Available From Springer Nature Business and Economics Archive Packages</a><br/>Format: Electronic Resources<br/>Serviceology for Services 7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020, Proceedingsent://SD_ILS/0/SD_ILS:18854832024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Takenaka, Takeshi. editor. (orcid)0000-0001-6183-324X Han, Spring. editor. Minami, Chieko. editor. SpringerLink (Online service)<br/>Yer Numarası TK5105.5 -5105.9<br/>ISBN 9789811531187<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-15-3118-7">Full Text Available From Springer Nature Computer Science 2020 Packages</a><br/>Format: Electronic Resources<br/>101 design methods a structured approach for driving innovation in your organizationent://SD_ILS/0/SD_ILS:19922862024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kumar, Vijay. EBSCOhost eBooks EBSCOhost<br/>Yer Numarası HD45<br/>ISBN 9781118330241 9781118333068 9781118330883 9781118083468 9781283598859<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=481805">Full Text Available From eBooks on EBSCOhost</a><br/>Format: Electronic Resources<br/>Cost Accounting for Shared IT Infrastructuresent://SD_ILS/0/SD_ILS:19030212024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Brandl, Reinhard. author. SpringerLink (Online service)<br/>Yer Numarası HF54.5 -54.56<br/>ISBN 9783834996992<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-8349-9699-2">Full Text Available From Springer Nature Business and Economics 2008 Packages</a><br/>Format: Electronic Resources<br/>Challenges of managing information quality in service organizationsent://SD_ILS/0/SD_ILS:20065012024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Al-Hakim, Latif, 1946- IGI Global eBooks IGI Global<br/>Yer Numarası HD30.2 .C4716 2007E<br/>ISBN 9781599044224<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-59904-420-0">Full Text Available From IGI Global 2007 Packages</a><br/>Format: Electronic Resources<br/>Business and Management Practices in South Asia A Collection of Case Studiesent://SD_ILS/0/SD_ILS:17896152024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sikdar, Arijit. editor. Pereira, Vijay. editor. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9789811313998<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-981-13-1399-8">Full Text Available From Springer Nature Business and Management 2019 Packages</a><br/>Format: Electronic Resources<br/>Information Obligations and Disinformation of Consumersent://SD_ILS/0/SD_ILS:18520582024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Straetmans, Gert. editor. SpringerLink (Online service)<br/>Yer Numarası K7000 -7720.22<br/>ISBN 9783030180546<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-18054-6">Full Text Available From Springer Nature Law and Criminology 2019 Packages</a><br/>Format: Electronic Resources<br/>Introduction to Deep Learning Business Applications for Developers From Conversational Bots in Customer Service to Medical Image Processingent://SD_ILS/0/SD_ILS:18780852024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Vieira, Armando. author. Ribeiro, Bernardete. author. SpringerLink (Online service)<br/>Yer Numarası Q334 -342<br/>ISBN 9781484234532<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-3453-2">Full Text Available From Springer Nature Professional and Applied Computing 2018 Packages</a><br/>Format: Electronic Resources<br/>Advances in Corporate Brandingent://SD_ILS/0/SD_ILS:17885842024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Balmer, John M. T. editor. Powell, Shaun M. editor. Kernstock, Joachim. editor. Brexendorf, Tim Oliver. editor. SpringerLink (Online service)<br/>Yer Numarası HF5415.5 -5415.53<br/>ISBN 9781352000085<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/978-1-352-00008-5">Full Text Available From Springer Nature Business and Management 2017 Packages</a><br/>Format: Electronic Resources<br/>Customer Experience Future Trends and Insightsent://SD_ILS/0/SD_ILS:19692632024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Shaw, C. author. Dibeehi, Q. author. Walden, S. author. SpringerLink (Online service)<br/>Yer Numarası HD30.28<br/>ISBN 9780230291775<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9780230291775">Full Text Available From Palgrave Business & Management 2010 Packages</a><br/>Format: Electronic Resources<br/>Custom Raspberry Pi Interfaces Design and build hardware interfaces for the Raspberry Pient://SD_ILS/0/SD_ILS:18778402024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Gay, Warren. author. SpringerLink (Online service)<br/>Yer Numarası QA75.5 -76.95<br/>ISBN 9781484224069<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4842-2406-9">Full Text Available From Springer Nature Professional and Applied Computing 2017 Packages</a><br/>Format: Electronic Resources<br/>User Interfaces in VB .NET Windows Forms and Custom Controlsent://SD_ILS/0/SD_ILS:19459482024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar MacDonald, Matthew. author. SpringerLink (Online service)<br/>Yer Numarası QA76.76 .M52<br/>ISBN 9781430208440<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-1-4302-0844-0">Full Text Available From Springer Nature Professional and Applied Computing Archive Packages</a><br/>Format: Electronic Resources<br/>Designing Luxury Brands The Science of Pleasing Customers' Sensesent://SD_ILS/0/SD_ILS:17890632024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Derval, Diana. author. SpringerLink (Online service)<br/>Yer Numarası HF5415.1255<br/>ISBN 9783319715575<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-71557-5">Full Text Available From Springer Nature Business and Management 2018 Packages</a><br/>Format: Electronic Resources<br/>Engaging Customers Using Big Data How Marketing Analytics Are Transforming Businessent://SD_ILS/0/SD_ILS:19698392024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Sathi, Arvind. author. SpringerLink (Online service)<br/>Yer Numarası HF5410 -5417.5<br/>ISBN 9781137386199<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1057/9781137386199">Full Text Available From Palgrave Business & Management 2014 Packages</a><br/>Format: Electronic Resources<br/>Mobilized marketing and the consumer technological developments and challengesent://SD_ILS/0/SD_ILS:20070422024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Telli Yamamoto, Gonca. IGI Global eBooks IGI Global<br/>Yer Numarası HF5548.32 .T45 2010E<br/>ISBN 9781605669175<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-916-8">Full Text Available From IGI Global 2010 Packages</a><br/>Format: Electronic Resources<br/>Global implications of modern enterprise information systems technologies and applicationsent://SD_ILS/0/SD_ILS:20068162024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Gunasekaran, A. IGI Global eBooks IGI Global<br/>Yer Numarası HD30.213 .G583 2009E<br/>ISBN 9781605661476<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.4018/978-1-60566-146-9">Full Text Available From IGI Global 2009 Packages</a><br/>Format: Electronic Resources<br/>Discovering Childhood in International Relationsent://SD_ILS/0/SD_ILS:18668732024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Beier, J. Marshall. editor. SpringerLink (Online service)<br/>Yer Numarası JZ2 -6530<br/>ISBN 9783030460631<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-46063-1">Full Text Available From Springer Nature Political Science and International Studies 2020 Packages</a><br/>Format: Electronic Resources<br/>Cultural Perspectives on Millennialsent://SD_ILS/0/SD_ILS:18743682024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Berger, Arthur Asa. author. SpringerLink (Online service)<br/>Yer Numarası P87 -96<br/>ISBN 9783319696850<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-69685-0">Full Text Available From Springer Nature Literature, Cultural and Media Studies 2018 Packages</a><br/>Format: Electronic Resources<br/>Selfie Citizenshipent://SD_ILS/0/SD_ILS:18739252024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Kuntsman, Adi. editor. SpringerLink (Online service)<br/>Yer Numarası HM741 -743<br/>ISBN 9783319452708<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-319-45270-8">Full Text Available From Springer Nature Literature, Cultural and Media Studies 2017 Packages</a><br/>Format: Electronic Resources<br/>Sub-Supplier Management A Buyer-Centric, Low-Tier Supply Chain Perspectiveent://SD_ILS/0/SD_ILS:17908502024-11-12T23:53:40Z2024-11-12T23:53:40ZYazar Stoelzle, Wolfgang. editor. Burkhardt, Julia. editor. SpringerLink (Online service)<br/>Yer Numarası HD38.5<br/>ISBN 9783030755751<br/>Elektronik Erişim <a href="https://ezp.isikun.edu.tr/login?url=https://doi.org/10.1007/978-3-030-75575-1">Full Text Available From Springer Nature Business and Management 2021 Packages</a><br/>Format: Electronic Resources<br/>