Messages : the communication skills book
Başlık:
Messages : the communication skills book
ISBN:
9781572245921
Personal Author:
Edition:
3rd edition.
Yayın Bilgileri:
Oakland, California : New Harbinger Publications, 2009.
Fiziksel Tanımlama:
vi, 358 pages : illustrations ; 23 cm.
Contents:
Basic skills. Listening -- Self-disclosure -- Expressing -- Advanced skills. Body language -- Paralanguage and metamessages -- Hidden agendas -- Transactional analysis -- Clarifying language -- Conflict skills. Assertiveness training -- Fair fighting -- Validation strategies -- Negotiation -- Social skills. Prejudgment -- Making contact -- Family skills. Couples skills -- Communicating with children -- Family communications -- Public skills. Influencing others -- Public speaking -- Interviewing.
Abstract:
Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to: *Read body language *Develop skills for couples communication *Negotiate and resolve conflicts *Communicate with family members *Handle group interactions *Talk to children *Master public speaking *Prepare for job interviews
Dil:
English