When Flor and her daughter, Christina come to the United States, Flor gets a job as a maid at the home of a successful chef John Clasky, his insecure wife Deborah, their two children, and Deborah's mother. Despite Flor's lack of English, she does the best she can to assist the Clasky family in more than just house cleaning matters. However, when Flor is forced to live with the family over the summer, she has no choice but to bring Christina along. Deborah, much to Flor's disliking, treats Christina much like her own and at the same time she hurts the feelings of her own daughter, Bernice. When John's dreams begin to unravel, he begins to feel like his whole world is coming down around him. Told through Christina's college letter to Princeton University, Christina learns that things come and go in life, but family is the most important thing a person can have.

Flor Meksika'dan Los Angeles'a daha iyi şartlar için göç etmiştir bir kız çocuk annesidir. Burada John ve Deborah Clansky çifti tarafından evlerine bakıcı olarak işe alındıktan sonra Flor kendisini hem koca bir yabancı dil engelinin, hem kalbinde yeşermeye başlayan bir aşkın, hem gelişme çağındaki kızı Christina'nın sorunlarının hem de Claskylerin ilginç yaşam biçimlerinin ortasında bulur.