Abstracts of Keynote Speeches -- e-Health: Data Integration, Data Mining, and Knowledge Management in Health Informatics -- The Public Value of Government ICT Investments: Foundations and Applications -- From IT Governance to Enterprise Governance of IT: A Journey for Creating Business Value Out of IT -- Actual Paradigms of Distributed Software Development: Services and Self Organization -- Session 1: Web Services and SOA -- Middleware for the Autonomous Web Services (AWS) -- Dynamic Resources Allocation for Delivery of Personalized Services -- Mobile Interfaces for Building Control Surveyors -- Session 2: e-Transformation and Business Processes -- An Agent-Based B2B Collaboration Platform for Executing Collaborative Business Processes -- Compound Web Service for Supply Processes Monitoring to Anticipate Disruptive Event -- Bridging the Gaps between eTransforming SMEs and SME - ICT Providers -- Session 3: Measuring and Assessment -- Measuring Accumulated Revelations of Private Information by Multiple Media -- A Methodology to Assess the Benefits of Smart Order Routing -- Ontology-Based Evaluation of ISO 27001 -- Session 4: e-Services for Society -- The Importance of Confirming Citizens' Expectations in e-Government -- E-Democracy and Network Externalities - The Case of Websites of Finnish Members of Parliament -- Educateca: A Web 2.0 Approach to e-Learning with SCORM -- Session 5: Specifications and Semantics -- Achieving Meaning Understanding in E-Marketplace through Document Sense Disambiguation -- Automatically Detecting Opportunities for Web Service Descriptions Improvement -- Exploiting the Social Capital of Folksonomies for Web Page Classification -- Session 6: Social Networks and Virtual Organizations -- Guidelines to Transform Industry Clusters in Virtual Organization Breeding Environments - A Case Study -- A Research Framework on Social Networking Sites Usage: Critical Review and Theoretical Extension -- A Digital Platform for Marketing Communications in the Mobile and Social Media Space -- Session 7: e-Services -- Reusing Geographic E-Services: A Case Study in the Marine Ecological Domain -- Ontology-Based Process for Recommending Health WebSites -- A Morphological Box for Handling Temporal Data in B2C Systems -- Session 8: Trust and Security -- Trust and Privacy Enabled Service Composition Using Social Experience -- Trust and Compliance Management Models in Emerging Outsourcing Environments -- Security Architecture of Smart Metering Systems -- Session 9: ICT Utilization -- IT Alignment in the 3PL Industry: A Comparative Study -- Against All Odds - A Story of a Successful Mobile System Acceptance among a Tough Crowd -- Critical Success Factors of Open Markets on the Internet in Terms of Buyers -- Service Oriented Approach for Autonomous Exception Management in Supply Chains.