This book was written for those who need to know how to collect, analyze and present data. It is meant to be a first course for practitioners, a book for private study or brush-up on statistics, and supplementary reading for general statistics classes. The book is untraditional, both with respect to the choice of topics and the presentation: Topics were determined by what is most useful for practical statistical work, and the presentation is as non-mathematical as possible. The book contains many examples using statistical functions in spreadsheets. In this second edition, new topics have been included e.g. within the area of statistical quality control, in order to make the book even more useful for practitioners working in industry. .