From Process Documentation to Corporate Performance Management -- From Process Documentation to Corporate Performance Management -- Conception and Methodology of Corporate Performance Management Solutions from IDS Scheer -- From Corporate Strategy to Process Performance - What Comes after Business Intelligence? -- Managing of Process Key Performance Indicators as Part of the ARIS Methodology -- Operational, Tool-Supported Corporate Performance Management with the ARIS Process Performance Manager -- Corporate Performance Management in Practice -- Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie -- No Business Intelligence Without Process Intelligence -- Monitoring with Key Performance Indicators at E.ON Bayern AG Sales Service -- Performance Management Based on ITIL in IDS Scheer AG Customer Interaction Center (CIC) -- Process Performance Management in Securities Operations at CREDIT SUISSE -- Closing the Cycle - Measuring, Analyzing and Improving Processes, Performance and Workflows in the Insurance Sector -- Performance Management in Power Stations - with openJET, openBMS and ARIS PPM -- More than Figures - Performance Management of HR-Processes at Vodafone Greece -- Corporate Performance Management in Logistics and Procurement - Focused Identification of Weak Points with Supply Chain Controlling -- Continuous Measurement and Analysis of Operations Management Processes - ARIS PPM at E.ON Kernkraft GmbH -- Analysis and Optimization of the Credit Application Process at DaimlerChrysler Bank -- Increasing Customer Satisfaction with Visualized Root-Cause Analysis - CPM Success in the Mass Market at British Telecom -- Monetary Assessment of Performance Management in the Health Care System - Process Cost Analysis at Marienhospital Herne -- Monitoring ITIL Process Performance at DAB Bank.