Is Knowledge Management Really an Oxymoron? Unraveling the Role of Organizational Controls in Knowledge Management / Yogesh Malhotra -- Strategically-Focused Enterprise Knowledge Management / Robert J. Mockler, Dorothy G. Dologite -- Knowledge Mapping / Jay Liebowitz -- Knowledge Management System / R. K. Jha, K. K. Mallik, R. N. Mukherjee -- Three Problems of Organizational Memory Information Systems Development / Fons Wijnhoven, Kees van Slooten -- An Empirical Study of Knowledge and Organizations / Andrew Doswell, Vivien Reid -- Facilitating Sensemaking in Knowledge Integration within Geographically Dispersed Cross-Functional Teams / Thekla Rura-Polley, Ellen Baker,Igor T. Hawryszkiewycz -- Evaluating Organizational Patterns for Supporting Business Knowledge Management / Danny Brash, Nikos Prekas, Georges Grosz, Farida Semmak -- ERP-Based Knowledge Transfer / Zoonky Lee, Jinyoul Lee, Tim Sieber -- Knowledge Management in U. S. Federal Government Organizations / J. Judah Buchwalter -- A Conceptual Model of Collaborative Information Seeking / Ric Jentzsch, Paul Prekop -- Information Manager/Librarian to Knowledge Manager / K. Nageswara Rao, K. H. Babu -- Social and Cultural Barriers for Knowledge Databases in Professional Service Firms / Georg Disterer -- Web-Based Knowledge Management / Ruidong Zhang -- The Innovation Link Between Organization Knowledge and Customer Knowledge / Helen J. Mitchell -- Implementing Knowledge Management / Charles A. Snyder, Larry T. Wilson --

Knowledge Sharing Across Organizational Boundaries with Application to Distributed Engineering Processes / Gerd Frick, Eric Sax, Klaus D. Muller-Glaser -- Organizational Learning by 'Segmented Networks' / Bishwajit Choudhary -- Client/Server and the Knowledge Directory / Stuart D. Galup, Ronald Dattero -- An Informational Perspective Towards Knowledge Work / Brian Detlor -- Argumentation and Knowledge-Sharing / Mike Metcalfe, Samantha Grant -- Supporting Knowledge Creation / I. T. Hawryszkiewycz -- A Study of Knowledge Benefits Gained from Projects / Murray E. Jennex, Joseph Weiss -- Designing Organizational Memory for Knowledge Management Support in Collaborative Learning / Kam Hou Vat -- Getting over "Knowledge is Power"/ Harald F.O. VonKortzfleisch, Ines Mergel -- The information laws / Andrew S. Targowski -- Supporting Organizational Knowledge Management with Agents / Prashant Pai, L. L. Miller, Vasant Honavar, Johnny Wong, Sree Nilakanta -- Knowledge Management and Virtual Communities / W. Jansen, G.C.A. Steenbakkers, H. P.M. Jagers -- A Research Model for Knowledge Management / Pamila Dembla -- 'Knowledge Management' / D. A. White, Y. M. Sutton.