1. Creating an online program / Sandy Kyrish -- 2. Faculty participation in distance education programs : practices and plans / Catherine Schifter -- 3. Can a viable DE program stay behind the technology "wave"? / John Sorrentino -- 4. Universal design for online education : access for all / Rosangela Boyd and Bonnie Moulton -- 5. Certain about uncertainty : strategies and practices for virtual teamwork in online classrooms / Stella Shields, Gisela Gil-Egui, and Concetta Stewart -- 6. Education mirrors industry : on the not-so surprising rise of Internet distance education / Donald Hantula and Darlene Pawlowicz -- 7. Evaluating a distance education program / Catherine Schifter and Dominique Monolescu -- 8. Online teaching, copyrights, and the need for concerted solutions / Gisela Gil-Egui -- 9. Creating and using multiple media in an online course / Maurice Wright -- 10. Teaching a studies in race course online : the challenges and the rewards / Karen Turner -- 11. Media enterpreneurship as an online course : a case study / Elizabeth Leebron -- 12. The uses and impact of academic listservs in university teaching / Julie-Ann Mcfann -- 13. Design and evaluation of an Internet-based personalized instructional system for social psychology / Erica Davis and Donald Hantula.