Section I: Causal Mapping: An Overview of Approaches: Chapter I. Causal Mapping: An Historical Overview / V.K. Narayanan -- Chapter II. Causal Mapping: A Discussion and Demonstration / Deborah J. Armstrong -- Chapter III. What Have We Learned from Almost 30 Years of Research on Causal Mapping? Methodological Lessons and Choices for the Information Systems and Information Technology Communities / Gerard P. Hodgkinson, Gail P. Clarkson.

Section II: Advances in Causal Mapping Methods: Chapter IV. Revealing Social Structure from Texts: Meta-Matrix Text Analysis as a Novel Method for Network Text Analysis / Jana Diesner, Kathleen M. Carley -- Chapter V. Belief Function Approach to Evidential Reasoning in Causal Maps / Rajendra P. Srivastava, Mari W. Buche, Tom L. Roberts -- Chapter VI. An Empirical Comparison of Collective Causal Mapping Approaches / Huy V. Vo, Marshall Scott Poole, James F. Courtney -- Chapter VII. Expanding Horizons: Juxtaposing Causal Mapping and Survey Techniques / Deborah J. Armstrong, V.K. Narayanan -- Chapter VIII. Reflections on the Interview Process in Evocative Settings / Kay M. Nelson.

Section III. Causal Mapping in IS/IT: Research and Applications: Chapter IX. Using Causal Mapping to Uncover Cognitive Diversity within a Top Management Team / David P. Tegarden, Linda F. Tegarden, Steven D. Sheetz -- Chapter X. Causal Mapping for the Investigation of the Adoption of UML in Information Technology Project Development / Tor J. Larsen, Fred Niederman -- Chapter XI. Using Causal Mapping to Support Information Systems Development: Some Considerations / Fran Ackerman, Colin Eden -- Chapter XII. Strategic Implications of Causal Mapping in Strategy Analysis and Formulation / Douglas L. Micklich -- Chapter XIII. Knowledge at Work in Software Development: A Cognitive Approach for Sharing Knowledge and Creating Decision Support for Life-Cycle Selection / Luca Iandoli, Giuseppe Zollo.

Section IV. Potential Directions: Chapter XIV. Object-Oriented Approaches to Causal Mapping: A Proposal / Robert F. Otondo -- Chapter XV. An Outline of Approaches to Analyzing the Behavior of Causal Maps / V.K. Narayanan, Jiali Liao.