Implementation of Enterprise Resource Planning (ERP) Systems / Girish Subramanian, Christopher Hoffer -- Research Issues of the IT Productivity Paradox / Chuck Law, Eric Ngai -- The Effects of Uncertainty on ERP-Controlled Manufacturing Supply Chains / S. Koh, Angappa Gunasekaran -- Software Architectures and Requirements for a Web-Based Survey System / Dirk Baldwin, Suresh Chalasani -- Identity Theft and E-Fraud Driving CRM Information Exchanges / Alan Smith, Allen Lias -- Pricing Outcomes in Dual-Channel Monopoly and Partial Duopoly / Farooq Sheikh, M. Amin, Nafeez Amin -- Enterprise Information Systems and B2B E-Commerce / C. Baker -- Unleashing the Potential of SCM / Charles Møller -- Using Simulation to Evaluate Electronic Data Interchange / Dothang Truong -- Vertical Application Service Provision / Nigel Lockett, David Brown -- Planning and Designing an Enterprise-Wide Database System for E-Business / Alexander Yap -- Toward Always-On Enterprise Information Systems / Nijaz Bajgoric -- The Financial Appraisal Profile (FAP) Model for Evaluation of Enterprise-Wide Information Technology / Frank Lefley, Joseph Sarkis -- An Investigation of the Existence of Levels of Enterprise Integration / Delvin Grant, Qiang Tu -- Analyzing Different Strategies to Enterprise System Adoption / Sue Newell ... [et al.].