Interview: the systems view from Barry G. Silverman: a systems scientist / Manuel Mora, Miroljub Kljajic -- Towards knowledge evolution in software engineering: an epistemological approach / Yves Wautelet, Christophe Schinckus, Manuel Kolp -- A holistic approach for understanding project management / Theresa A. Kraft, Annette Lerine Steenkamp -- The importance of systems methodologies for industrial and scientific national wealthy and development / Miroljub Kljajic -- An integrated systems approach for early warning and risk management systems / Walter Hürster, Thomas Wilbois, Fernando Chaves -- Software development life cycles and methodologies: fixing the old and adopting the new / Sue Conger -- Model-driven engineering of composite service oriented applications / Bill Karakostas, Yannis Zorgios -- A service oriented architecture for coordination in collaborative environments / Beatriz Jiménez Valverde ... [et al.] -- Mobile enterprise architecture framework / Zongjun Li, Annette Lerine Steenkamp -- Testable theory development for small-n studies: critical realism and middle-range theory / Matthew L. Smith -- Multi-level service infrastructure for geovisual analytics in the context of territorial management / Giuseppe Conti ... [et al.] -- Tracking values in web based student teacher exchanges / Thomas Hansson -- Business innovation and service oriented architecture: an empirical investigation / Bendik Bygstad ... [et al.] -- An open and service-oriented architecture to support the automation of learning scenarios / Ângels Rius ... [et al.] -- Analysis of click stream patterns using soft biclustering approaches / P. K. Nizar Banu, H. Inbarani -- Preventative actions for enhancing online protection and privacy / Steven Furnell, Rossouw von Solms, Andy Phippen -- Minimising collateral damage: privacy-preserving investigative data acquisition platform / Zbigniew Kwecka, William J. Buchanan -- A cross layer spoofing detection mechanism for multimedia communication services / Nikos Vrakas, Costas Lambrinoudakis -- Cryptographic approaches for privacy preservation in location-based services: a survey / Emmanouil Magkos -- Deploying privacy improved RBAC in web information systems / Ioannis Mavridis.