Breaking the ice: organizational culture and the implementation of a student management system / Lindsay H. Stuart, Ulrich Remus, Annette M. Mills -- Does the introduction of RFID technology improve livestock subsidy management?: a success story from an Arab Country / Kamel Rouibah, Abdulaziz Al Ateeqi, Samia Rouibah -- Legal truth and consequences for a failed ERP implementation / Walter W. Austin, Linda L. Brennan, James L. Hunt -- A crisis at Hafford Furniture: cloud computing case study / Keith Levine, Bruce A. White -- GPS: a turn by turn case-in-point / Jeff Robbins -- Emerging forms of covert surveillance using GPS-enabled devices / Roba Abbas ... [et al.] -- The other side of "Big Brother": CCTV surveillance and intelligence gathering by private police / David Aspland -- Location based context-aware services in a digital ecosystem with location privacy / Peter Eklund ... [et al.] -- Fire, wind and water: social networks in natural disasters / Mark Freeman -- Agile knowledge-based e-government supported by Sake system / Andrea Ko, Barna Kovács, András Gábor -- Road Safety 2.0: a case of transforming government's approach to road safety by engaging citizens through Web 2.0 / Dieter Fink -- Methodology and software components for e-business development and implementation: case of introducing e-invoice in public sector and SMEs / Neven Vrcek, Ivan Magdalenic -- Inter-sector practices reform for e-government integration efficacy / Teta Stamati, Athanasios Karantjias -- The FBI sentinel project / Leah Olszewski, Stephen C. Wingreen -- Cyberbullying: a case study at Robert J. Mitchell Junior/Senior High School / Michael J. Heymann, Heidi L. Schnackenberg -- Adoption of computer-based formative assessment in a high school mathematics classroom / Zachary B. Warner -- Using technology to connect students with emotional disabilities to general education / Alicia Roberts Frank -- Suspicions of cheating in an online class / Julia Davis -- Using management methods from the software development industry to manage classroom-based research / Edd Schneider.