Towards a contingency model for assessing strategic information systems planning success in medium enterprises / Ray M Kekwaletswe -- The interplay between human and structure in IT strategy / Tiko Iyamu -- Politicking the information technology strategy in organisations / Tiko Iyamu -- Knowledge requirements for information systems outsourcing / Hanlie Smuts [and 3 others] -- Captive offshore IT outsourcing: best practices from a case study / Olayele Adelakun -- The role of reference, imminent and current models in enterprise conceptual modelling: a case study of a Namibian freight forwarder / Thomas Schmidt, Stephan Hofmann -- Critical analysis of the roles of actors in the deployment of software / Tefo Sekgweleo -- Assessing the influence of actors on e-government policies: evidences from Chile and Costa Rica experiences / Roberto Cortés-Morales -- Enterprise architecture for business objectives: understanding the influencing factors / Leshoto Mphahlele, Tiko Iyamu -- IT governance practices of SMEs in South Africa and the factors influencing their effectiveness / Charles Boamah-Abu, Mike Tyobe -- The interplay of agents in improvising telecommunication infrastructures' services to rural community of South Africa / Sharol Mkhomazi -- Engineering the services of the library through mobile technology / Eunice Mtshali -- E-competences for organisational sustainability information systems / Zoran Mitrovic -- Information systems innovations using competitive intelligence / Phathutshedzo Nemutanzhela -- Competitive intelligence for business enhancement: deployment framework / Relebohile Moloi.