Experiencing HRM: the importance of the inside story / Morality of HRM / Empowerment through quality management: employee accounts from inside a bank, a hotel and two factories / Total quality management: shop floor perspectives / Changing corporate culture: paradoxes and tensions in a local authority

Training and development at an agrochemical plant / View from the bridge and life on deck: contrasts and contradictions in performance-related pay / Culture change within a regional business network / Strategic integration and industrial relations in greenfield sites / From public sector employees to portfolio workers: pioneers of new careers?

Diversity climates and gendered cultures: a cross sector analysis / Trail of clues for graduate trainees / Inside or outside HRM? Lateral learning in two voluntary sector organizations / Getting the story straight