Book contents: PART I: PRELIMINARIES: Introduction -- Manufacturing models -- Service models -- PART II: PLANNING AND SCHEDULING IN MANUFACTURING: Project planning and scheduling -- Machine scheduling and job shop scheduling -- Scheduling of flexible assembly systems -- Economic lot scheduling -- Planning and scheduling in supply chains -- PART III: PLANNING AND SCHEDULING IN SERVICES: Interval scheduling, reservations, and timetabling -- Scheduling and timetabling in sports and entertainment -- Planning, scheduling, and timetabling in transportation -- Workforce scheduling -- PART IV: SYSTEMS DEVELOPMENT AND IMPLEMENTATION: Systems design and implementation -- Advanced concepts in systems design -- What lies ahead? -- APPENDIXES: A: Mathematical programming: formulations and applications -- B: Exact optimization methods -- C: Heuristic methods -- D: Constraint programming methods -- E: Selected scheduling systems -- F: The Lekin system user's guide -- Contents of the CD-ROM: CD overview -- Slides from academia -- Slides from corporations -- Scheduling systems -- Optimization solftware -- Examples and exercises -- Mini-cases -- Additional readings (White papers) -- Movie.