to Management -- Managing in an International Environment -- Superior Performance Through Value-based Management -- Ways to Corporate Growth -- Diversification and the Achievement of Scope Economies -- Innovation and Technology Management -- Entrepreneurial Orientation -- New Paradigms in Organizational Design -- Fundamentals in Utility Management -- An Industry Overview #x2013; Strategic Groups and Critical Success Factors -- The Utility Industry in 2020 -- The Changing Structure of the Electric Utility Industry in Europe: Liberalisation, New Demands and Remaining Barriers -- The Changing Structure of the Utility Industry from the Perspective of Regulation Authorities -- The Changing Structure of the Utility Industry from Its own Perspective -- Mergers #x0026; Acquisitions from a Strategic Perspective -- What Next for European Power Utilities? -- Unbundling #x2013; Strategic and Organisational Challenges for Power and Supply Companies -- Convergence of Gas and Electricity Markets: Economic and Technological Drivers -- Power Generation -- Investing in Power Generation -- Perspectives on Capacity Investment in Germany and Europe #x2013; The Future of Power-Mix Optimization -- Renewable Resources for Electric Power:Prospects and Challenges -- Emission Allowances #x2013; a New Production Factor in the Power Sector -- Energy Trading and Wholesale -- Energy Trading, Emission Certificates and Risk Management -- The Future of Liquefied Natural Gas Trade -- Cross-border Trading -- The Future of Gas Supply in Europe -- Strategic Use of Gas Storage Facilities -- Transmission and Distribution -- Regulation of Network Charges -- Transmission Management and Pricing -- The New Entry-exit Model in the EU and Its Consequences for Gas Supply Companies -- Implementation of the EU Unbundling Guidelines in Germany - a Legal Perspective -- The Energy Arteries of a Continent #x2013;Natural Gas Networks Secure Europe#x0027;s Energy Supply -- Dispatching in Unbundled Electricity Markets -- Retail -- The Retail Electricity Service Business in a Competitive Environment -- Customer Segmentation in the Utility Industry -- Current Trends in Serving Industrial Customers -- The Energy Retail Market from a Customer Perspective -- Regional Peculiarities in the Utility Markets -- Options for and Regional Peculiarities of Investment Funding in Energy Markets -- A Comparison of Market Structure and Regulation Between US and European Utility Markets -- Investment Opportunities in South America -- Final Stages in the Reform of RAO UES of Russia #x2013;Future Developments in the Russian Energy Market -- Special Issues in Utility Management -- Creating Competitive Advantages Through Co-operations Between Municipal Utility Companies -- Growth Options for Regional Utilities -- Climate Protection Requirements #x2013;the Economic Impact of Climate Change -- European Energy Policy on the Basis of the New Provisions in the Treaty of Lisbon -- The Role of Energy Efficiency in Electric Power Systems:Lessons from Experiments in the US -- Private Water and Economic Regulation in the United States.