Section 1. Overview of Technology Project Management -- 1. The Tao to Understanding Enterprise Resource Planning Complexity: Sun-Tzu's Five Factors Revisited -- 2. Project Management 2027: The Future of Project Management -- 3. The Progression Towards Project Management Competence --

Section 2. Leadership, Management & Decision Making in Technology Project Management, Planning, and Operations -- 4. Leadership in Technology Project Management -- 5. The Importance of Leadership in Project Management -- 6. Technology Management by Objectives -- 7. Examining Stakeholders' Roles in Influencing IT Project Cancellation Decisions -- 8. Bringing the User into the Project Development Process -- 9. Information Technology Projects System Development Life Cycles: Comparative Study -- 10. Analyzing Diffusion and Value Creation Dimensions of a Business Case of Replacing Enterprise Systems -- 11. IT Project Planning Based on Business Value Generation -- 12. Managing ICT Based Service Innovation -- 13. Employee Preparation, Participation, and Performance --

Section 3. Project Quality and Risk Management -- 14. Quality Assurance with Project Management -- 15. Quality Management, Control, and Assurance: Tools and Techniques -- 16. Software Quality Assurance -- 17. The Integrated Project Risk Model: A Risk-Based Model for Managing Information Technology Projects -- 18. Technical Risk Management --

Section 4. Project Planning and Assessment -- 19. Early, Often, and Repeat: Assessment and Evaluation Methodology for Ensuring Stakeholder Satisfaction with Information Technology Projects -- 20. A Needle in a Haystack: Choosing the Right Development Methodology for IT Projects -- 21. Project Management Assessment Methods -- 22. Static and Dynamic Determinants of Earned Value Based Time Forecast Accuracy --

Section 5. Case Study Examples in Technology Project Management, Planning, and Operations -- 23. Technology Exploration: From Ideas to New Services -- 24. Planning for Technology Integration -- 25. University Task Force Deepens Academic Involvement in ERP -- 26. Production, Publication, and Use of Educational Multimedia Content in Brazil: Challenges and Opportunities in Real World Technology Projects -- 27. Instructional Technology Plans for Higher Education -- 28. Shifting from Classroom to Online Delivery -- 29. Lean and Global Product Development in Auto Industry --

Section 6. Issues & Trends in Technology Project Management, Planning, and Operations -- 30. Future Trends: Global Projects and Virtual Teaming -- 31. Wiki Enabled Technology Management -- 32. Mining User Activity Data in Higher Education Open Systems -- Compilation of References -- About the Contributors -- Index.