round 1. Getting started. Secrets of platform effectiveness -- round 2. Stage presence. Sizzle or steak? -- Fear fixes : conquering nervousness -- Listening : the other side of speaking -- round 3. Structure & organization. Research and analyze your audience -- Building your presentation -- Listener-centered communication : principles of persuasion -- round 4. Staging the presentation. Seeing is believing : visual aids -- Setting the stage -- Q & A : difficult people and deadly disasters -- round 5. Special situations. Special speaking situations.