Achieving excellence in stakeholder management 的封面图片
Achieving excellence in stakeholder management
题名:
Achieving excellence in stakeholder management
ISBN:
9783540002550
PRODUCTION_INFO:
Berlin ; New York : Springer, c2003.
物理描述:
viii, 151 p. : ill., 1 map ; 25 cm.
主题词汇:
Customer relations.

Consumer satisfaction.

Customer loyalty.

Total quality management.
附加著者:
Scharioth, Joachim.

Huber, Margit, 1963-
语言:
英文