Customer service on the Internet : building relationships, increasing loyalty and staying competitive
题名:
Customer service on the Internet : building relationships, increasing loyalty and staying competitive
ISBN:
9780471155065
个人著者:
PRODUCTION_INFO:
New York : Wiley Computer Pub., c1996.
物理描述:
xxvi, 326 p. : ill. ; 24 cm.
一般注释:
Includes index.
语言:
英文