Search Results for Customer relations -- Management.

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Customer relationship management systems handbook

Author

Sharp, Duane E.

Call Number

HF5415.5 .S5199 2003

Electronic Access

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Managing customer trust, satisfaction, and loyalty through information communication technologies

Author

Eid, Riyad. IGI Global eBooks IGI Global

Call Number

HF5415.5 .M158 2013E

Electronic Access

Full Text Available From IGI Global 2013 Packages

Format:

Electronic Resources

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Successful customer relationship management programs and technologies issues and trends

Author

Eid, Riyad. IGI Global eBooks IGI Global

Call Number

HF5415.5 .S83 2012E

Electronic Access

Full Text Available From IGI Global 2012 Packages

Format:

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İletişimin akıl ve gönül penceresi : algılama yönetimi.

Author

Saydam, Ali, 1946-

Call Number

HF5415.5 .S29 2005

Format:

Books

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Strategic CRM : The complete implemential manual

Author

Lee, Dick.

Call Number

HF5415.5 .L445 2000

Format:

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The CRM handbook : a business guide to customer relationship management

Author

Dychâe, Jill.

Call Number

HF5415.5 .D93 2002

Format:

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CRM : redefining customer relationship management

Author

Peel, Jeffrey.

Call Number

HF5415.5 .P43 2002

Electronic Access

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Müşteri deneyimi : tasarım, yönetim, dönüşüm

Author

Varnalı, Kaan, author. Akman, Zeynep Hale, editor. Varnalı, Hilay, cover designer. Çakıroğlu, Sena Altun, visual director.

Call Number

HF5415.5 .V37 2017

Format:

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The customer marketing method : how to implement and profit from customer relationship management

Author

Curry, Jay, author. Curry, Adam, author.

Call Number

HF5415.5 .C87 2000

Format:

Books

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10.

The customer relationship management planning guide : V2.0

Author

Lee, Dick.

Call Number

HF5415.5 .L444 2000

Format:

Books

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11.

The one to one manager : real-world lessons in customer relationship management

Author

Peppers, Don. Rogers, Martha, Ph.D.

Call Number

HF5415.5 .P46 1999

Format:

Books

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12.

Cover image for The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business

The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business

Author

Burnett, Ken.

Call Number

HF5415.5 .B876 2001

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